BMW of Sarasota - Service Center

Maria, Mariiiiaaaaaa. . . Maria is awesome! She is very professional, and does everything she can to get you in and out as quickly as possible. I highly recommend scheduling wi Maria is awesome! She is very professional, and does everything she can to get you in and out as quickly as possible. I highly recommend scheduling with her. More

Excellent service Carlos explained everything in detail about what was going to be done with my car, I would recommend anyone that is going to have their work done ask Carlos explained everything in detail about what was going to be done with my car, I would recommend anyone that is going to have their work done ask for Carlos Munoz, I give him 5 stars. More

Great customer service The customer greeting check in desk feels like they know what they are doing and care now days. Last year it was a different story, it was painful che The customer greeting check in desk feels like they know what they are doing and care now days. Last year it was a different story, it was painful checking in. Now they are ery professional. Carlos is GREAT. Really feels like he cares; is very customer service oriented. it’s very nice to see. More

"I feel Lucky I got Carlos"to service my BMW!. BMW, I have been a former client years ago. My service manager was Eric back then,.. Now I have Carlos! He is very dedicated, hard working and goes BMW, I have been a former client years ago. My service manager was Eric back then,.. Now I have Carlos! He is very dedicated, hard working and goes out of his way to get it done and on time if he can. I feel his team has let him down a few times but he makes up for it and makes it right! More

overall service experience Carlos, Service mgr., and his team are honest, do a great job and always get my car ready before the estimated time! Carlos remembers me & I feel like Carlos, Service mgr., and his team are honest, do a great job and always get my car ready before the estimated time! Carlos remembers me & I feel like we have a good working relationship! He's on top of his crew and expects only the best More

Top Notch Service Very efficient service, no long wait times. Everything explained to satisfaction and vehicle was ready within the specified time. The manager was ve Very efficient service, no long wait times. Everything explained to satisfaction and vehicle was ready within the specified time. The manager was very efficient and courteous. More

Great service BMW of Sarasota has always provided great service to my cars. Quick turnaround and you can wait in the showroom or get a loaner. Would recommend the BMW of Sarasota has always provided great service to my cars. Quick turnaround and you can wait in the showroom or get a loaner. Would recommend them to keep your BMW running great! More

I have a problem with a two-hour service and no loaner car. It seamed like every person I spoke to pointed fingers to another person to take care of my appointment. When your service check-in person was away fr It seamed like every person I spoke to pointed fingers to another person to take care of my appointment. When your service check-in person was away from their post, everyone was kept wondering if and when someone would return. That seemed mis-managed, especially when you have a line of people to be checked in. More

Very pleasant people First time there, which they knew, just wish they would have gone over where to take car. Pick up car. Pay for car. Etc. I had to ask every tim First time there, which they knew, just wish they would have gone over where to take car. Pick up car. Pay for car. Etc. I had to ask every time what to do More

Perfect staff! Jessica is the best! Recently I needed service from the local and roadside crew, as well as car rental help. Everyone was fabulous. Even Zack who takes incoming calls. Jes Recently I needed service from the local and roadside crew, as well as car rental help. Everyone was fabulous. Even Zack who takes incoming calls. Jessica is the best service rep I've ever had at BMW of Sarasota! More