BMW of Sarasota - Service Center

Expensive but very professional Very good service. Labor costs were 65% of my final bill but the technicians were very knowledgeable. Finance was a little bumpy; apparently they put Very good service. Labor costs were 65% of my final bill but the technicians were very knowledgeable. Finance was a little bumpy; apparently they put a "limit" on credit card use and it took 20 min. to verify my check. The Finance Manager was nowhere to be found. More

Service Experience As always, my service experience was prompt and courteous. My representative was her customary stellar self both in accommodation and explanation. As always, my service experience was prompt and courteous. My representative was her customary stellar self both in accommodation and explanation. I think of BMW of Sarasota as I do my American Express card: A single reliable vendor for both excellent service and predictable results. More

Maria: Top Of The Mark From the entrance where you are greeted by John to the sign in sheet is professional & smooth. Maria introduced me to the service manager Chong who r From the entrance where you are greeted by John to the sign in sheet is professional & smooth. Maria introduced me to the service manager Chong who rode with me to diagnose the problem, found it & offered the solution. Maria then took over fixed the problem, and I was on my way. Thank you both Dan Rose More

Carlos he give me a good service I like this service the are very profesional Carlos is very professional, I like him Ian’s my car is nice and clean because he hep me I like this service the are very profesional Carlos is very professional, I like him Ian’s my car is nice and clean because he hep me More

Perfect Efficient, timely painless the facility was very accommodating comfortable clean and the wireless network worked good. I stayed at the facility while Efficient, timely painless the facility was very accommodating comfortable clean and the wireless network worked good. I stayed at the facility while the service was being performed More

Service Recall All aspects of the service was completed in a very professional and yet friendly manner. Would recommend this dealership to anyone. Keep up the good All aspects of the service was completed in a very professional and yet friendly manner. Would recommend this dealership to anyone. Keep up the good work. More

Easy and convenient Fernando Santori was amazing to work with when my SUV needed service. He is so caring, educated, and competent. WHAT A GREAT CLIENT EXPERIENCE. G Fernando Santori was amazing to work with when my SUV needed service. He is so caring, educated, and competent. WHAT A GREAT CLIENT EXPERIENCE. Give that guy a raise! More

Carlos Munoz is the Best I've been coming to BMW Sarasota for 5 years now with Carlos Munoz as my service advisor. You will not find a more competent, reliable, honest and I've been coming to BMW Sarasota for 5 years now with Carlos Munoz as my service advisor. You will not find a more competent, reliable, honest and caring advisor. He is up front with everything from service issues to cost as well as time in the shop and will keep you updated while being serviced. I've been to many dealerships and have never had the respect for another advisor that I have for Carlos! He steps up to the plate and makes you feel #1 every time! More

BMW OF SARASOTA has no regard for your time It took me 52 minutes to check in and get a loaner car. The service department is terrible. The experience at Mercedes is flawless! A total waste of t It took me 52 minutes to check in and get a loaner car. The service department is terrible. The experience at Mercedes is flawless! A total waste of time. More

routine maintenance Maria in service couldn't have been nicer. She kept me informed while I waited for my car. Dealership does an outstanding job in customer service. Maria in service couldn't have been nicer. She kept me informed while I waited for my car. Dealership does an outstanding job in customer service. More