Back

BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,824 Reviews

12,824 Reviews of BMW of Sarasota - Service Center

Sort by
April 13, 2025

They get the job done. They are very professional, but boy do they know how to charge. They are very expensive. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Carlos is terrific. A great service advisor to work with. Explains issues and clearly communicates. I trust Carlos. More

by LALEPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Customer service is horrible. We have owned 7 new BMW’s and were treated Terrible! More

by DOREEN_DOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Cameron was very professional and was on time. He took the time to explain the recall and suggested other onsite services that BMW offers. More

by CPATTERSON976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

I have always had a great experience at BMW Sarasota. Everyone gives exceptional service! Thank you More

by Paul K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Replaced battery and performed under vehicle inspection. Verified all electronic systems were working properly. X5 dropped off by towing service and promptly scheduled for service. More

by CARLH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Everything went smoothly. Our needs and concern were handled efficiently. Lucy is a great service representative, very professional. Great dealership. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Lucy
April 13, 2025

I can’t explain it’s too complicated. Disappointed in the service that they did not solve the problem sooner More

by Lucille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Excellent, as usual. Derek is exceptionally pleasant to work with. The video feedback from the mechanic is a nice touch. More

by KURTZ36TI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Maria L. always gives 100% to satisfy your needs and wishes she is the Best and dose it all with a smile if you have any text question's she answers back fast More

by t.hofmann1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
18
...