BMW of Sarasota - Service Center

JR Skeete service was phenomenal. Mr. Skeete updated me on my vehicle status at all time, Very professional and understanding of my needs. Very happy and satisfied. Mr. Skeete updated me on my vehicle status at all time, Very professional and understanding of my needs. Very happy and satisfied. More

My first service advisor was horrible to deal with. Worse experience at a BMW dealer I have ever had and I have been driving BMWs for 30 years. Worse experience at a BMW dealer I have ever had and I have been driving BMWs for 30 years. More

Cameron has been incredible! It has been such a pleasant experience! He has been professional and accommodating! Thank you! It has been such a pleasant experience! He has been professional and accommodating! Thank you! More

They got me in right away and very professional and friendly. J.R. Was great friendly. J.R. Was great More

Carlos got my car right away. He provided a loaner for me while my car was being worked on. He kept in contact throughout the process . Highly recommend! He provided a loaner for me while my car was being worked on. He kept in contact throughout the process . Highly recommend! More

Osman has been exceptionally helpful and very knowledgeable and courteous! Always a great experience at this dealership. knowledgeable and courteous! Always a great experience at this dealership. More

I’m very disappointed for the service has been provided to me. I drop my car on July 25, 2024 after inspecting my car they mentioned a few repairs need to be made. We agreed upon on repairs. The total was to me. I drop my car on July 25, 2024 after inspecting my car they mentioned a few repairs need to be made. We agreed upon on repairs. The total was $3400. The problem was check engine light on and the brake light on After spending $3400 I picked up my car. after driving 10 miles. The light came back I brought my car back. dealership inspected it and asked me another $1150 kept my car for a week. I paid and picked up my car and I didn’t even reach home and the engine light came back. Same day I brought my car back and now I just picked up my car a day before and the light came back again. After spending $4500 my problem has not been resolved. Either please fix my car or refund me the money money More

Always helping and so convenient. I always trust the service and the car will be finish like their tell me. Thank you so much again. I always trust the service and the car will be finish like their tell me. Thank you so much again. More

Close to my home. Clean and friendly. Wait time is extremely long.asking for 15 words is ridiculous. Clean and friendly. Wait time is extremely long.asking for 15 words is ridiculous. More

Very iffcient customer service, setting up apointment, proccess of servicing is always very smooth, Staff is friendly and professional, work always well done. proccess of servicing is always very smooth, Staff is friendly and professional, work always well done. More