BMW of Sarasota - Service Center

Great dealership with great service! The staff is wonderful to work with and very accommodating! The staff is wonderful to work with and very accommodating! More

Responsive and attentive service. Staff was on schedule and on budget. Pleased with the technical recommendations. Communicated well Staff was on schedule and on budget. Pleased with the technical recommendations. Communicated well More

His attention to detail was very good. He is very customer-focused. I will return. He is very customer-focused. I will return. More

Good dealership and atmosphere. My service advisor Greg Jones is helpful and professional always. Thanks My service advisor Greg Jones is helpful and professional always. Thanks More

The reason for visiting the service center was a failure of the vehicle’s navigation system. Check in was a bit slow. In about 1 hours time the issue was diagnosed and a plan to fix generated which was comm of the vehicle’s navigation system. Check in was a bit slow. In about 1 hours time the issue was diagnosed and a plan to fix generated which was communicated by the technician via texted video! The part needed was in stock and repair time estimated to require remainder of the day so a loaner car was issued which was greatly appreciated. Updates on repair completion were excellent via the service rep. Returned next day to retrieve vehicle and waited nearly 20 minutes to complete that effort. Overall, very satisfied with the service center but there is room to improve the efficiency of the check in and check out process. More

Excellent service experience. Everyone very pleasant and welcoming. Very professional Felt very comfortable. Thank you Everyone very pleasant and welcoming. Very professional Felt very comfortable. Thank you More

Cameron provided us with outstanding service and did not try to upsell us on services we did not need. try to upsell us on services we did not need. More

Carlos was very helpful in giving information concerning my vehicle problems. Thank you again Carlos my vehicle problems. Thank you again Carlos More

Cameron is always super helpful and a pleasure to deal with. I don’t particularly like the check in process at the kiosk though. with. I don’t particularly like the check in process at the kiosk though. More

Good experience as usual with comfortable seating and snacks. Service was timely. Car wash was broken.but that’s ok. snacks. Service was timely. Car wash was broken.but that’s ok. More