BMW of Sarasota - Service Center

The service department is very professional and courteous. No issues whatsoever. However, my X3 was brand new and had sustained a sensor damage by virtue of a rock striking the vehicle approximatel courteous. No issues whatsoever. However, my X3 was brand new and had sustained a sensor damage by virtue of a rock striking the vehicle approximately one foot from the road. Instead of covering a replacement under the general warranty, I was charged more than $1000! I hope none of the other sensors are struck — especially at $ 1000 a pop! Not pleased. More

He is polite. The only negative thing is I call him instead of vice versa The only negative thing is I call him instead of vice versa More

Maria is a great service advisor, always takes time to help the customer and makes them feel valued. Highly recommend her! help the customer and makes them feel valued. Highly recommend her! More

Joshua was great, thoroughly went through my issues and explained what I needed to get back on the road. explained what I needed to get back on the road. More

Nicole was very helpful in setting up my new BMW. I was struggle with technology and she made it easy for me. I was struggle with technology and she made it easy for me. More

BMW of Sarasota service center is the best service center that I have been to. They have the easiest scheduling service and they always have open spots for the next day if you needed to. The waiting area is that I have been to. They have the easiest scheduling service and they always have open spots for the next day if you needed to. The waiting area is huge and very comfortable. They have a huge variety of refreshments. Service managers are so kind and honest all the time. More

Best service experience I have ever had. Nick Ring is my service advisor and he kept me updated the whole time. Nick Ring is my service advisor and he kept me updated the whole time. More

Rafael was friendly and professional and the work was satisfactorily performed in the timeframe estimated satisfactorily performed in the timeframe estimated More

great service experience, everything went very well, professional, helpful and timely. would definitely repat again. professional, helpful and timely. would definitely repat again. More

Professional and timely. Ralph was great to work with and was well prepared. I will have my X7 serviced here again. Ralph was great to work with and was well prepared. I will have my X7 serviced here again. More