BMW of Sarasota - Service Center

Professional and timely. Ralph was great to work with and was well prepared. I will have my X7 serviced here again. Ralph was great to work with and was well prepared. I will have my X7 serviced here again. More

Everyone was very Customer focused. The only point I would change is communication regarding my car being delivered The only point I would change is communication regarding my car being delivered More

Very quick to respond to my request to get my car in for a service, thank you for a service, thank you More

Parking sensors on front bumpers were malfunctioning on CPO 2020 530 we purchased from dealership. Brought car in and left for analysis. Adam kindly arranged for me to have a ride home. Adam called me and CPO 2020 530 we purchased from dealership. Brought car in and left for analysis. Adam kindly arranged for me to have a ride home. Adam called me and I missed his call. I had trouble for a few hrs finally connecting with him. He told me the repair would not be covered by warranty because the car was in an accident. I told him I had not been in any accident. He said he'd check the car fax and get back to me. After checking the car fax he told me both bumpers had been repaired/ painted over before I took possession of the car. I told him I was told at point of sale the car had a clean car fax. He said he couldn't speak for sales. While we're happy the repair will be covered under warranty the experience hasn't left us feeling high on the dealership. More

Osman did a great job and was wonderful. He helped me with all my idrive questions! He helped me with all my idrive questions! More

Cameron was very helpful in ensuring my repair work was done quickly and helped me set up a follow-up for some additional work. done quickly and helped me set up a follow-up for some additional work. More

BMW OF SARASOTA is the gold standard For BMW Dealerships. The overall ambience is welcoming and customer oriented. I have Enjoyed and utilized several different dealerships Throughout my BMW ow Dealerships. The overall ambience is welcoming and customer oriented. I have Enjoyed and utilized several different dealerships Throughout my BMW ownership’s. . However this Dealership deserves and receives special appreciation and recognition from many of us. The service department goes above and beyond To assure that you will receive the utmost Performance and enjoyment from your BMW! I love my BMW and I love BMW OF SARASOTA! Thank you. More

Rafael Glover service ws outstanding. He was very helpful in making decisions regarding service. Service was fast and efficient. He was very helpful in making decisions regarding service. Service was fast and efficient. More

Great service by JR, he was a wonderful experience! ! Quick and great customer service, thank you! ! Quick and great customer service, thank you! More

Greg is always a pleasure to work with. Appreciate his professionalism and attention to customer needs Appreciate his professionalism and attention to customer needs More