BMW of Sarasota - Service Center

Every time I have had service, my car has to be towed into the dealer. It was software two times before. I've been waiting on the towing service since 8:40 AM and it's 1:30 now. The first tow company into the dealer. It was software two times before. I've been waiting on the towing service since 8:40 AM and it's 1:30 now. The first tow company (The BMW assist) didn't have a flat bed or the proper towing equipment (per Ralph), my service advisor. I'm frustrated. More

So far the best technician that I know. They don’t make like him anymore They don’t make like him anymore More

I was absolutely pleased with my experience at BMW. All the people that were involved showed outstanding service! All the people that were involved showed outstanding service! More

This is my first BMW and I have been to the service dept several times for preventative maintenance and yhe staff at Sarasota BMW never disappoint. They are always friendly and professional. A pleasure to several times for preventative maintenance and yhe staff at Sarasota BMW never disappoint. They are always friendly and professional. A pleasure to deal with. More

Derek fit my issue in when it was convenient for my schedule. He handled things perfectly. He has a fantastic personality and is a pleasure to work with. schedule. He handled things perfectly. He has a fantastic personality and is a pleasure to work with. More

Gave me back my security feeling with my GPS device…really nice young man… went beyond me expectations..Milan Augustine!! Thank you! device…really nice young man… went beyond me expectations..Milan Augustine!! Thank you! More

Derek is great. That is why I will keep coming back to Bmw of Sarasota. That is why I will keep coming back to Bmw of Sarasota. More

Very disappointed with the service provided by BMW of Sarasota; besides the wait which is always long regardless of you having an appointment or not, the service itself did not impress. Was told I neede Sarasota; besides the wait which is always long regardless of you having an appointment or not, the service itself did not impress. Was told I needed a new battery for my car which I did not get there - stopped at a Battery place on my way home and saw it with my own eyes the battery which i was told was faulty had a 96% life in it; slightly under voltage given that I had not driven the car for a few weeks but good - note BMW wanted to charge me close to $600 for a new one, which I could have gotten at this place installed for less than $300; turns out I did not need one at all! Add insult to injury BMW also charged me a 3% credit card usage fee ... really BMW?! Really?! at BMW?! More

Milan is very supportive, patient and helpful. Highly recommended for any BMW owners who wants to learn more about what the vehicle can do. Highly recommended for any BMW owners who wants to learn more about what the vehicle can do. More

Maria is such a joy to work with. She has a wonderful personality and really makes you feel that everything will get taken care of. She also got us a loaner because we had to leave th She has a wonderful personality and really makes you feel that everything will get taken care of. She also got us a loaner because we had to leave the car. She is an asset to BMW Sarasota for sure More