BMW of Sarasota - Service Center

The dealer ship takes care of all of my problems when I bring my car in and makes sure that everything gets done correctly bring my car in and makes sure that everything gets done correctly More

derek was very helpful in taking care of any issues. He did a great job He did a great job More

Everyone at this dealership is very friendly and knowledgeable. They go out of their way to make sure that you are always happy with the service. knowledgeable. They go out of their way to make sure that you are always happy with the service. More

Very friendly environment, customer service is excellent, like always my X7 is in perfect condition Thank you, Carlos like always my X7 is in perfect condition Thank you, Carlos More

I had the pleasure of working with Brooke as my service advisor at BMW. She was exceptional in her professionalism, communication, and attention to detail. Brooke took the time to explain everything clearl advisor at BMW. She was exceptional in her professionalism, communication, and attention to detail. Brooke took the time to explain everything clearly and thoroughly, making sure I understood every aspect of the service. She also helped me navigate my 3-year oil change package, ensuring I got the most value out of it. Her expertise and kindness made the experience truly positive. One suggestion for improvement: double-checking the technician's recommendations, as I had a discrepancy with a battery replacement suggestion that was not entirely necessary. Nonetheless, Brooke's excellent service made up for it, and I appreciate her dedication to ensuring customer satisfaction. More

Brooke was a fantastic service advisor. They got me in same-day diagnose issue and we’re kind enough to replace the TMS Sensor without charge since I had just been in and had four new tires They got me in same-day diagnose issue and we’re kind enough to replace the TMS Sensor without charge since I had just been in and had four new tires put on. They communicate well. More

Very responsive with good communication by Brooke. Will definitely use again in the future. Asked for and received a decent loaner. Will definitely use again in the future. Asked for and received a decent loaner. More

Brooke always makes it a quick and easy process! Thanks for taken care of my vehicles! Thanks for taken care of my vehicles! More

I am so grateful for the customer service at this dealership. They resolved an issue with my car quickly and efficiently. Thank you! dealership. They resolved an issue with my car quickly and efficiently. Thank you! More

I brought my X3 into the service center without an appt for a nail in our left rear tire. Nick confirmed our tire warranty insurance policy, and I had a new tire in less than 3 hours for a nail in our left rear tire. Nick confirmed our tire warranty insurance policy, and I had a new tire in less than 3 hours More