BMW of Sarasota - Service Center

The experience was pleasant and service was relatively fast. Thanks to Rafael for guiding me through the process and helping me! fast. Thanks to Rafael for guiding me through the process and helping me! More

Very informative, keep you upto date on progress, polite staff, clean friendly waiting area, with drinks and snacks. polite staff, clean friendly waiting area, with drinks and snacks. More

Outstanding customer service, professionalism and communication! Pick up and delivery prompt. Brooke is top notch! communication! Pick up and delivery prompt. Brooke is top notch! More

Brooke has really stepped up to help me with a not great experience last service. I hope to build a long time relationship with her to make all future service with BMW smooth! experience last service. I hope to build a long time relationship with her to make all future service with BMW smooth! More

Service advisor was outstanding, everything was completed as promised, no surprises and loaner car was nice. as promised, no surprises and loaner car was nice. More

Great dealership,Greg Jones service manager get you in and takes care of your needs in a timely manner.Have faith in thereworkmanship on all the vehicles we have had over the years. and takes care of your needs in a timely manner.Have faith in thereworkmanship on all the vehicles we have had over the years. More

Chong and the team are awesome and Rafael aka Ralph was the best Rep we have dealt with! Great people the best Rep we have dealt with! Great people More

Milan was fantastic in answering all of the questions I had asked him. I would definitely recommend him helping anyone! had asked him. I would definitely recommend him helping anyone! More

I don’t know about other dealerships but the idea of mobile oil change is something I had not heard of before..Kudos to your management team and your workers. mobile oil change is something I had not heard of before..Kudos to your management team and your workers. More

Not my best service visit. It was warranty work on one item and a recall on the other. Only when I arrived did I learn they did not have the parts for the recall repair . Then It was warranty work on one item and a recall on the other. Only when I arrived did I learn they did not have the parts for the recall repair . Then once the car was repaired they failed to notify me so I had to wait 30 minutes to get the car. The warranty work done was on auto close motor for drivers door. Technician left messy hand prints all over front window First time I have had a poor experience More