BMW of Sarasota - Service Center

Cameron did a great job of keeping me informed . Liked the video from the service tech Liked the video from the service tech More

Service manager was great. However service department was AWFUL. Came for an oil change on Friday, however they didn’t do it properly. While I was out of town my oil read criti However service department was AWFUL. Came for an oil change on Friday, however they didn’t do it properly. While I was out of town my oil read critically low and had to go out of my way to get oil in my car at a different company on Sunday, not even two days later. Can’t believe a luxury car dealership would be so negligent. More

Required tire replacement. Very happy that the tire was in stock and could be scheduled quickly. The check in process was longer than it needed to be. This needs to be more Very happy that the tire was in stock and could be scheduled quickly. The check in process was longer than it needed to be. This needs to be more efficient. It was very chaotic. It shouldn’t require longer than 10 minutes to check in and be on your way. I will say it is no worse than any other service center, but it sure would be nice to see it done better. The staff were all very kind though. Quite a few sitting around with not much to do it seemed. More

Our advisor Josh Cash is outstanding and always helpful! Thank you for having such a wonderful team at BMW of Sarasota. Thank you for having such a wonderful team at BMW of Sarasota. More

Don’t want to comment about this at all but I am forced to do it!! to do it!! More

Derek Thomas has made my one-hour commute to service my vehicle well-worth the time. Thank you, and appreciate your kindness. vehicle well-worth the time. Thank you, and appreciate your kindness. More

Dereck was able to get me a good price on an expensive and unexpected repair. and unexpected repair. More

Brought it in on Monday. Didn’t hear back until Tuesday afternoon. Didn’t get the car until Thursday. Texts were erased by your employee. Final price way higher than quote Didn’t hear back until Tuesday afternoon. Didn’t get the car until Thursday. Texts were erased by your employee. Final price way higher than quoted More

Service team is impeccable. They always do a great job I really appreciate everything they do They always do a great job I really appreciate everything they do More

Greg is the best! Always such an easy and seamless process. The most trustworthy dealership. Always such an easy and seamless process. The most trustworthy dealership. More