BMW of Sarasota - Service Center

BMW Sarasota were very responsive in resolving a problem with our BMW. We did not have an appt and Greg and the team got the car in quickly, gave us a loaner, analyzed the issue, handled the required BMW ap with our BMW. We did not have an appt and Greg and the team got the car in quickly, gave us a loaner, analyzed the issue, handled the required BMW approval and got our BMW back to us within 24 hours! Great service. Thank you. More

Brooke was very pleasant, professional and knowledgeable. The waiting area was clean and inviting. My car was ready in the timeframe they told me it would be. The waiting area was clean and inviting. My car was ready in the timeframe they told me it would be. More

Carlos consistently provides excellent customer service by going the extra mile to add personalized attention and problem solving! by going the extra mile to add personalized attention and problem solving! More

Had an issue with my conv top. Service team diagnosed and brought me back in set me up with a loaner and had it done the next day. Excellent experience. Cameron Goudreau communi Service team diagnosed and brought me back in set me up with a loaner and had it done the next day. Excellent experience. Cameron Goudreau communicated with me consistently and timely. I will always contact him for any future servicing needs More

BMW of Sarasota has consistently provided me with excellent customer service for my vehicle. the knowledgeable service team’s attention to detail is appreciated excellent customer service for my vehicle. the knowledgeable service team’s attention to detail is appreciated More

Efficient with their check in process and thorough with their inspection. In particular, they show you what is wrong via video which supports the veracity of their recommendation(s). their inspection. In particular, they show you what is wrong via video which supports the veracity of their recommendation(s). More

Great service advisor but the car loaner I recieved was very dirty and half tank of gas. I had,to stop at service station and clean windows also I was promised a veterans discount that I did not recieve . very dirty and half tank of gas. I had,to stop at service station and clean windows also I was promised a veterans discount that I did not recieve . But I did get my car back and was nice and clean. More

I was very happy with my service. My service representative did a great job and helped me to get a discount on future oil changes. My service representative did a great job and helped me to get a discount on future oil changes. More

Very quick and helpful and answer any questions I had ! Very professional and informative Thank you Very professional and informative Thank you More

Phenomenal support and customer service from both the sales dept (Jonathan) and the service dept (Josh). Both worked together to make sure my issue was handled with as little of my involvement as possibl sales dept (Jonathan) and the service dept (Josh). Both worked together to make sure my issue was handled with as little of my involvement as possible. Great job! More