BMW of Sarasota - Service Center

Great service and especially Josh the service advisor. 2 thumbs up from start to finish. They even drove the repaired car to our house! 2 thumbs up from start to finish. They even drove the repaired car to our house! More

Minimal effort went into addressing my issue. Left the dealership and the same problem is still there. Left the dealership and the same problem is still there. More

5 hours to change the oil and put tires on! !! They apologize for taking so long but it’s lip service. !! They apologize for taking so long but it’s lip service. More

Waited two and a half hours for an oil change, totally unacceptable in my eyes… great coffee and snacks though! unacceptable in my eyes… great coffee and snacks though! More

Great job! Took care of the issue in a timely and professional manner. Very pleased with your customer service! Took care of the issue in a timely and professional manner. Very pleased with your customer service! More

Upon my arrival I was immediately greeted and checked in for service. I was guided to the waiting area and after a few short minutes was introduced to my service advisor, Joshua Cash. Joshua took care of for service. I was guided to the waiting area and after a few short minutes was introduced to my service advisor, Joshua Cash. Joshua took care of all the paperwork and kept me updated throughout my wait. Joshua went above and beyond as he diligently contacted the insurance company which kept disconnecting him. Dedication and perseverance like Joshua’s is an admirable trait and should be recognized More

Could not link tire sensors, said a recall for a wiring harness had been done, but the wiring harness it was for looked like it was as old as the car. Messed up the position of my drivers seat. And worst o harness had been done, but the wiring harness it was for looked like it was as old as the car. Messed up the position of my drivers seat. And worst of all, left some mysterious goo on my back seats that looked like vomit. Not even mentioning the pricing, I will be taking my car to a local shop anytime its possible. More

Great experience at BMW of Sarasota as always. This has been my go-to dealership for a long time. This has been my go-to dealership for a long time. More

Excellent service. Professional, knowledgeable and personable. What more could you ask for? You can make special requests and ask any questions. Their process is Professional, knowledgeable and personable. What more could you ask for? You can make special requests and ask any questions. Their process is great! More

Cameron was very helpful and professional and made the service appointment run smoothly as possible service appointment run smoothly as possible More