BMW of Sarasota - Service Center

Very professional Prompt greeting, clean environment Everyone was very friendly. Wait time was very good Everyone was very friendly. Wait time was very good More

Maria is always a pleasure to work with. She is extremely knowledgeable, helpful and pleasant to work with. The only thing I don't really enjoy is the self check in as it seems to back up th She is extremely knowledgeable, helpful and pleasant to work with. The only thing I don't really enjoy is the self check in as it seems to back up the process of checking in for an appointment. More

The person I worked with was nice polite and very helpful when I get to her. But the greeting person was rude and condescending trying to help me signing on the screen Told me to go in and wait, was short wh when I get to her. But the greeting person was rude and condescending trying to help me signing on the screen Told me to go in and wait, was short when asked questions My son was with me when I came to pick Up the vehicle He was interested in buying some shirts and coat The person on checkout desk First ignored him for 15 minutes and said he was busy with some thing else Then tell him to wait when there was NO customer infront of him. I then took the merchandise back Placed on the rack and left. My son's question ' Are they discriminating us dad ' More

Josh was very helpful and efficient. He made the whole process very easy and pleasant He made the whole process very easy and pleasant More

Great It was excellent and my service advisor was very competent and helped me make good choices competent and helped me make good choices More

Amazing service team was very accommodating with the repairs and communicated well throughout the process repairs and communicated well throughout the process More

Very quick check in, quick service, quick review of the vehicle including video which I found useful and informative. vehicle including video which I found useful and informative. More

Very professional and organized delivering a high degree of service. Customer focused. Represent the BMW brand well! of service. Customer focused. Represent the BMW brand well! More

Greg has always provided excellent customer service He goes above and beyond and a pleasure to work with goes above and beyond and a pleasure to work with More