Blake Neely

Poor planning, should’ve known that this model wasn’t included in the recall at all before they tore my airbag off . included in the recall at all before they tore my airbag off . More

by dpfitch12 Verified Customer Verified Customer

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Unorganized and confused at all times. Gave me the wrong car then said whoops your car isn’t ready. Once charged us for 5 tires when we got 2. Avoid at all costs Gave me the wrong car then said whoops your car isn’t ready. Once charged us for 5 tires when we got 2. Avoid at all costs More

by KERRI4 Verified Customer Verified Customer

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No No no no no no no no no no no no no no No! More

by jeremylwillis77 Verified Customer Verified Customer

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Blake went above and beyond to meet me and my vehicle needs. I was concerned about a noise that my vehicle was making being kind of loud like a souped up sports car. He put me at ease and assured me that needs. I was concerned about a noise that my vehicle was making being kind of loud like a souped up sports car. He put me at ease and assured me that it was normal. My overall experience with the service, for my vehicle was excellent. More

by 1love1joy2018 Verified Customer Verified Customer

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I've done that. Service and Service Advisor graded 5. I needed to go elsewhere. I'm done stop sending this Service and Service Advisor graded 5. I needed to go elsewhere. I'm done stop sending this More

by bob_wiesner Verified Customer Verified Customer

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They were quick to diagnose the problem and keep me informed. And they were able to get the part the next day get my car fixed so I could be using it again. informed. And they were able to get the part the next day get my car fixed so I could be using it again. More

by irvin Verified Customer Verified Customer

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Very customer oriented Everyone from the sales people to the customer service were very helpful. Answered all questions. the customer service were very helpful. Answered all questions. More

by cordero.beverly Verified Customer Verified Customer

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I was there for over two hours for a simple oil change service. My car never got washed because I told my advisor Blake Neely I didn't want to wait any longer. I was grateful he got me out of there when h service. My car never got washed because I told my advisor Blake Neely I didn't want to wait any longer. I was grateful he got me out of there when he did. They never reset my dashboard so all the lights on my car dashboard are still on like I never came. The quality control I've found at BMW of Sarasota to be very poor. More

by Sarah Shook Verified Customer Verified Customer

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Long wait, busy but pleasant environment More space needed in the waiting area That's all needed in the waiting area That's all More

by mgoldi2 Verified Customer Verified Customer

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Great people everyone there is awesome I got updates everyday nothing to complain about Excellent service. Everybody there is great. Got my car back quick everyday nothing to complain about Excellent service. Everybody there is great. Got my car back quick More

by TANNERJACKSON24 Verified Customer Verified Customer

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