BMW of Sarasota - Service Center

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Good communication. Very informative . Took the time to explain services. A great overall experience. Very informative . Took the time to explain services. A great overall experience. More

Great service on this visit. Updated promptly, kept informed on progress and accommodated time frame. Updated promptly, kept informed on progress and accommodated time frame. More

Great service. The team got me in next day for a tire issue and also did annual service The team got me in next day for a tire issue and also did annual service More

Inconvenient. Wait time for oil change and brake pads over 4 hours. After parking my car in the garage and going back to leave, found a puddle of oil on the floor. Wait time for oil change and brake pads over 4 hours. After parking my car in the garage and going back to leave, found a puddle of oil on the floor. Car was towed to dealership on Saturday evening. Monday, Derek told me The tech pinched the gasket for the oil filter. Derek was great but you can tell dealer was short staffed and people made mistakes and are short to customers. More

Experience was good but not great . Price started out at $900 for battery replacement and ended up at $625. I think the dealership is playing games with the customers, not good! Price started out at $900 for battery replacement and ended up at $625. I think the dealership is playing games with the customers, not good! More

Great service and great communication! Maria is top notch! A very accommodating service center at this dealership Maria is top notch! A very accommodating service center at this dealership More

Always the best of service We love the hospitality shown by the dealership employees That's all folks by the dealership employees That's all folks More

He was very thorough and easy to work with He knew how and what was needed for the car and what was needed for the car More

Work was completed ahead of schedule so did not have to wait as long as I thought The only thing that bothered me a bit was being charged for floor mat, brake cleaner, etc Very small amounts, but seems a b wait as long as I thought The only thing that bothered me a bit was being charged for floor mat, brake cleaner, etc Very small amounts, but seems a bit silly! More