BMW of Sarasota - Service Center

LONG wait…but they do good work…Greg was the best advisor…will return as needed… advisor…will return as needed… More

First experience at this dealership. Checkin was a bit choppy, but I believe that’s because it was very busy. Carlos is a consummate professional, and my overall experience was very pos Checkin was a bit choppy, but I believe that’s because it was very busy. Carlos is a consummate professional, and my overall experience was very positive. I’ve had many BMW’s, and been to dealerships all over the country… I’ll gladly return here and always look for Carlos to guide me. More

Been very please with Sarasota BMW dealing with them for a few year now. Carlos Munoz has been great handling my car service and repairs. a few year now. Carlos Munoz has been great handling my car service and repairs. More

The person in charge of my car did extra service by vacuuming interior. Device on time. vacuuming interior. Device on time. More

Our advisor, Blake, is very helpful and keeps us updated on what’s going on with our vehicle. on what’s going on with our vehicle. More

Greg from BMW of Sarasota was great and very attentive. Would recommend BMW of Sarasota to friends and family. Would recommend BMW of Sarasota to friends and family. More

10-plus customer service. Brian went above and beyond, dealing with my insurance company and ensuring that my car was properly repaired. Brian went above and beyond, dealing with my insurance company and ensuring that my car was properly repaired. More

Told it would take approximately two hours to change the battery. Waited three hours and had to go next door get car washed. Lucy was great, however I have to question if the team is staffed properly. battery. Waited three hours and had to go next door get car washed. Lucy was great, however I have to question if the team is staffed properly. More

Very disappointed at check in process, kiosk and unfriendly person behind the desk, left 3 messages (1 with the valet) for Derek to give me an update. Communication was lacking. With these issues t unfriendly person behind the desk, left 3 messages (1 with the valet) for Derek to give me an update. Communication was lacking. With these issues the maintenance services were very good More

Professionalism. Friendly , Derek did a great job of making sure my car was ready early morning, when i told him i need it the next day. really take good care of you Friendly , Derek did a great job of making sure my car was ready early morning, when i told him i need it the next day. really take good care of you . Accurate and Quick check in. More