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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,890 Reviews

12,890 Reviews of BMW of Sarasota - Service Center

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April 29, 2023

Service was very professional. Greg Jones , service manager did a phenomenal job.. very impressed! I am a long term BMW customer and your excellent service is one of the reasons th More

by BLAIR.MCBETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Efficient, courteous. Derick explained what he was going to do then explained what he did. More

by DTCERONE13
Recommend Dealer
Yes
Employees Worked With
Derick
April 28, 2023

Assistant Service Advisor Vincent was great and I would stick with him. I am still not liking the dealership overall for their arrogance toward customers (not Vincent). More

by Jenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
April 28, 2023

The service was great and the service writer even greater! Solved the problem the car had and runs good More

by dantoniox3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer , Frank Lacalamita
April 28, 2023

Maria is a solid 10! Best service advisor ever. I'm always happy with the service at this dealership. More

by barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

Terrible. One sales rep hung up on me, and then the other sales rep said that it was impossible to do paperwork with a cosigner in New York and that is not tru More

by THEHUTCHINSONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete
April 27, 2023

Thorough service easy to make appointments. Loaner vehicle was available on service date by reservation The Asst Service Manager Carlos Munoz was the Best! More

by s.e.breitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

Lucy was very helpful and explained everything. Got my service done in 1 hour. Mechanic was helpful too. More

by Phil
Recommend Dealer
Yes
Employees Worked With
Hi
April 27, 2023

The dealership is extremely professional and will maintained. What really won me over was their customer service. They're associate, Zack, was extremely helpful. Went above and beyond with providing More

by ZACKDICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Aberle
April 27, 2023

Rafael was great! Very helpful and friendly. We will ask for him next time we need service! The dealership was nice. Good waiting area and we spent a lot of time wa More

by SABOGERT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
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