BMW of Sarasota - Service Center

Very professional worked on my vehicle on a timely manner but personally I want to thank my service advisor Vincent for his professionalism and attention but personally I want to thank my service advisor Vincent for his professionalism and attention More

Carlos is attentive and mannerly. He always very accommodating. Always explains everything with my car. He always very accommodating. Always explains everything with my car. More

Very happy with the whole service process , wish I was able to get a loaner but understand the lack of availability ! able to get a loaner but understand the lack of availability ! More

Issues were completed efficiently Lucy understood our issue and scheduled us quickly to resolve issue with car. Very friendly. issue and scheduled us quickly to resolve issue with car. Very friendly. More

Very neat and efficient - Vincent the service tech was great and the movie of the car on the lift was very helpful great and the movie of the car on the lift was very helpful More

Very friendly and helpful staff. They were able to accommodate me in a timely manner and provided me with a loaner car while we waited for parts They were able to accommodate me in a timely manner and provided me with a loaner car while we waited for parts More

Service was fast and very clear. Process of getting loaner was also in fast manner. Picking up car took just 5 minutes. So experience was great. Process of getting loaner was also in fast manner. Picking up car took just 5 minutes. So experience was great. More

Easy to book. Long wait for warranty service to complete (many others there for service). Service advisor a nice man. To be honest, service levels compared to a fe Long wait for warranty service to complete (many others there for service). Service advisor a nice man. To be honest, service levels compared to a few years ago (owned a different BMW then) not as attentive. Still love the car/brand. Just wish a little more customer focused than a non-luxury brand like my second car. More

Very good services, nice and polite employees. The waiting time was acceptable and included car wash. The waiting time was acceptable and included car wash. More

Excellent diagnostic work and research of warranty parts! I always love the mechanics video analysis I always love the mechanics video analysis More