BMW of Sarasota - Service Center

Rafael was super helpful with answering any questions that I had. Great customer service skills! Overall excellent service. that I had. Great customer service skills! Overall excellent service. More

Maria Lizardi is the ultimate service advisor. She’s proactive and always goes the extra mile to take care of me and my BMW X-3 competition model. She is phenomenal and I would highly recommend he She’s proactive and always goes the extra mile to take care of me and my BMW X-3 competition model. She is phenomenal and I would highly recommend her to anyone needing their BMW serviced. More

Communication was difficult. Responses from the advisor were delayed and I had to call several times to get work even started. The price was different than what was quoted to me Responses from the advisor were delayed and I had to call several times to get work even started. The price was different than what was quoted to me verbally. The rental car experience was easy and straightforward. More

Responsive and honest. No unwarranted charges and the vehicle was ready at the time promised No unwarranted charges and the vehicle was ready at the time promised More

Was well informed of our service details verbally and with video. Vehicle was ready as promised. with video. Vehicle was ready as promised. More

Very poor service. Not satisfied ….you can call to discuss but expected a lot more from bmw. If this is the service going forward unlikely that my next car will be a bm Not satisfied ….you can call to discuss but expected a lot more from bmw. If this is the service going forward unlikely that my next car will be a bmw. More

I just love BMW. Their service is nothing short of amazing. I love the video after service is complete. It takes the guess work out of knowing when I need new tire Their service is nothing short of amazing. I love the video after service is complete. It takes the guess work out of knowing when I need new tires and brakes. Thank you for your great service! More

Enjoyed working with Maria. A much better experience than my previous service advisor. Thank you A much better experience than my previous service advisor. Thank you More

Rafael was excellent and service team was just a little over the 2 hour service estimate, but I was pleased given the number of customers/vehicles coming in. Despite being busy, Rafael took his time to sh over the 2 hour service estimate, but I was pleased given the number of customers/vehicles coming in. Despite being busy, Rafael took his time to show great care and care for my new XM. More

Carlos ,my service advisor is an incredible person to deal with at this dealership! The very best :) Very happy with service , thanks BMW Sarasota and always Carlos ! deal with at this dealership! The very best :) Very happy with service , thanks BMW Sarasota and always Carlos ! More