BMW of Sarasota - Service Center

Maria Lizardi is absolutely the BEST Service Advisor! !! Always takes great care of my vehicle and me!!! She is most professional and personable and attentive and very detail-oriented. Thank you for tr !! Always takes great care of my vehicle and me!!! She is most professional and personable and attentive and very detail-oriented. Thank you for treating me so well! More

Great service. Maria kept in touch with timeline and estimates. Finished when they said .. video was great Maria kept in touch with timeline and estimates. Finished when they said .. video was great More

Carlos is the man, he knows what he is doing and treats his customers like friends. his customers like friends. More

Maria is the best! !! She truly cares about her clients! She went above and beyond to make sure my 228i was perfect after its repairs! Thank You… !! She truly cares about her clients! She went above and beyond to make sure my 228i was perfect after its repairs! Thank You… More

I live the service m,, and i bb live Avery one dear For the service For the service More

Employees are helpful and friendly. Service department is well organized. And the dealership facility is clean. Service department is well organized. And the dealership facility is clean. More

Great quality service. Very helpful advisor- Lucy. Got my oil changed and was very satisfied with the quality work. Very helpful advisor- Lucy. Got my oil changed and was very satisfied with the quality work. More

Not pleased with our experience. We had broker AC, first, they had the car for 3 days and returned it with the same issue, now they are waiting for parts and estimating us 3 weeks We had broker AC, first, they had the car for 3 days and returned it with the same issue, now they are waiting for parts and estimating us 3 weeks for parts to arrive. Also it is very hard to reach someone at the shop to get updates. No response for days. And not matching the loaner with a same class car as you own is big minus too. Never had this experience with other dealerships unfortunately for BMW , not a good experience at all. More

I’m not sure what happened but our bmw needed tires. The invoice said the owner was notified and declined service. No one contacted us and we did not decline. We had to then schedule another follow up s The invoice said the owner was notified and declined service. No one contacted us and we did not decline. We had to then schedule another follow up service. Very disappointed with our first experience. More

Very satisfying with your service and Lucy’s coordination. She was one of the best representatives. coordination. She was one of the best representatives. More