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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,862 Reviews

12,862 Reviews of BMW of Sarasota - Service Center

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November 26, 2022

Kim Caleo rocks! !! She kept be updated and took great care!! I love going to get my car serviced at Sarasota BMW . I live 2 hours away, but they are sooo nice and gre More

by enattiel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright, Kim Caleo
November 26, 2022

I have got a new windshield installed on my BMW without any problems. Excellent service! More

by GELLERV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2022

Derek was awesome. He has always done a great job with our vehicles. Truly a professional. More

by ron_friese
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

Service advisor Kim was very accommodating and so were the service people. Kept me informed along the way More

by debbi712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
November 25, 2022

In and out in 2 hours. Service adviser didn't suggest any unneeded services. Completely satisfied with this visit More

by K15665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

Lucy was my advisor who kept me well informed for costs and estimated wait time. My only complaint is the waiting room chairs are not comfortable and the area is chilly. I love their videos of the overall More

by CAROLTRICE321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

I received great customer service from Carlos Munoz, who was very professional and friendly, as always. More

by lucandrebeauchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

Very friendly and professional staff! Loved the video of the car inspection from the mechanic. Thank you. More

by sdsdds2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

sdsdds2 responded

V ery friendly and professional staff! Loved the video of the car inspection from the mechanic. Thank you.

November 24, 2022

Always professional. Vincent and the mechanic did a great job of taking care of my car while keeping me informed of the progress. More

by SARASOTAJAMES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
November 24, 2022

Derek has always been fantastic. Someone in service removed a bumper guard from my vehicle without consulting me. The guard was expensive and was installed to protect the front bumpe More

by Samuel Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Siriphokha
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