BMW of Sarasota - Service Center

Maria is very responsive to my service needs, she makes it as effortless as possible it as effortless as possible More

Maria has been awesome throughout my 3 years going to BMW of Sarasota. She is extremely caring and goes the extra mile to make sure everything is A-okay every time. of Sarasota. She is extremely caring and goes the extra mile to make sure everything is A-okay every time. More

Very efficient service. Girl at the desk was excellent. Liked being able to pay and get updates through txts and email. Girl at the desk was excellent. Liked being able to pay and get updates through txts and email. More

Greg jones is better then any other person working in Florida for bmw the man needs a raise and Virginia the lovely young girl who checks me In that’s a the real boss keep a eye on her in 5 years she wil Florida for bmw the man needs a raise and Virginia the lovely young girl who checks me In that’s a the real boss keep a eye on her in 5 years she will be running the place More

Easy to schedule. Smooth check in and check out process. Really like the inspection video. Maria keeps you informed and is pleasant. Smooth check in and check out process. Really like the inspection video. Maria keeps you informed and is pleasant. More

Had to make 2 visits as the problem was not corrected the first visit. The 2nd visit included a ride along and a service video. The first visit almost felt like the car was not even looked at. Had to wait first visit. The 2nd visit included a ride along and a service video. The first visit almost felt like the car was not even looked at. Had to wait a week for the second visit. Very inconvenient to return twice and have to wait. More

Great service in a nice environment. 8 years and I am always pleased. Just wish it was closer to downtown. 8 years and I am always pleased. Just wish it was closer to downtown. More

Dale was great, pleasant and knowledgeable. He went above to get the answers I needed. BMW was a fun place to hangout while my car was looked at. He went above to get the answers I needed. BMW was a fun place to hangout while my car was looked at. More

Great service but tire change compressor broke causing delay. Maria the best service advisor in my opinion. delay. Maria the best service advisor in my opinion. More

Terrible place. I waited 2 hours with no word about my oil change. I texted Dale asking what was wrong. He did not respond. After 2.5 hours I called him and he did n I waited 2 hours with no word about my oil change. I texted Dale asking what was wrong. He did not respond. After 2.5 hours I called him and he did not answer. Then I wen looking for my car. It was parked outside and was washed. I asked the person who waved it How long ago did you do that?” He would not give ma straight answer. I then asked to get my car and they could not find Dale. I got the paper from someone else and finally left 2 and 3/4 hours later for a simple “10,000 mile” oil change. I did have an appointment. I have never had worse treatment at any dealership in my entire life. If I had not gone looking for my car I could have been there even longer. More