BMW of Sarasota - Service Center

Dealership was good , it was very busy which took 2 1/2 hours to complete the work. Overall I was satisfied. hours to complete the work. Overall I was satisfied. More

Very nice staff clean facility quick service good snacks and beverages clean restrooms Uber service is convenient The video about the service is awesome keeps people informed snacks and beverages clean restrooms Uber service is convenient The video about the service is awesome keeps people informed More

I took my car in for service and after over 24 hours, I still had not received an update on what was wrong with it or the cost to fix. I had to call multiple times to connect with someone who could give me still had not received an update on what was wrong with it or the cost to fix. I had to call multiple times to connect with someone who could give me information. After my car was finally done, no one bothered to call and tell me. Then when I got home, one of the technicians left the coolant cap on my engine, causing coolant to leak out and splash all over my engine. Extremely frustrating lack of attention to detail and poor customer service. I will be taking my car somewhere else next time. More

Service dept is great! Maria is wonderful to work with. Listens to all your concerns and solves every problem. Maria is wonderful to work with. Listens to all your concerns and solves every problem. More

Professional staff and great customer service skills. The mechanical inspection was recorded and suggestions were made The mechanical inspection was recorded and suggestions were made More

They are helpful and provide an Uber to be taken to work and picked up and picked up More

Fran dry worker ! And good service ! I do love to rock to Avery one I know ! And good service ! I do love to rock to Avery one I know ! More

Awesome experience. Maria is always a pleasure to work with. I’ll be a regular from now on. Maria is always a pleasure to work with. I’ll be a regular from now on. More

Staff is very efficient, helpful, and responsive to inquiries. Services to my car appear to be well done and video of inspection is interesting and helpful in understanding service. However, length o inquiries. Services to my car appear to be well done and video of inspection is interesting and helpful in understanding service. However, length of wait is disappointing for an oil change. Amenities and comfort in waiting area make it easier. More

Attentive to car and customer. Worked quickly to get car done. Thank you for making my mini better. Worked quickly to get car done. Thank you for making my mini better. More