BMW of Sarasota - Service Center

My experience with the BMW service department was great! They were fantastic at communication and arranged an Uber for me so I could leave my vehicle. Thanks for everything! They were fantastic at communication and arranged an Uber for me so I could leave my vehicle. Thanks for everything! More

After another rough start, Greg Jones got the job done. After some major miscommunication between extended warranty and him, he was able to turn it around. When I got home, I realize the driver side door w After some major miscommunication between extended warranty and him, he was able to turn it around. When I got home, I realize the driver side door was not put back together. Messaged Greg who assured me if I bring it in he would get it taken care of quickly and promptly. There were screws laying loose in my car that belongs in the door More

Maria is always very helpful and friendly. Always has gotten my vehicle in right away and taken care of me. Always has gotten my vehicle in right away and taken care of me. More

Matt does an excellent job communicating and knowing what his customers care about when they bring their vehicles in for service. Some vehicle owners go the extra mile to keep their cars looking new and take his customers care about when they bring their vehicles in for service. Some vehicle owners go the extra mile to keep their cars looking new and take care of them. Like myself we have a hard time putting our vehicle in someone else’s hands. Matt does a great job respecting how we care for our vehicles and gives us that peace of mind that it will be well taken care of while in for service. More

I was charged an excessive amount to register my battery ($180) ….not a good experience ($180) ….not a good experience More

Long-time customer and still impressed every time I deal with the service department and specifically Derek Thomas. They are the best! with the service department and specifically Derek Thomas. They are the best! More

Paid for a full inspection and readout was sketchy service done no car cleaning, disappointed service done no car cleaning, disappointed More

Service was excellent and the lounge area was an excellent area to wait and refresh excellent area to wait and refresh More

Service went very smooth, Matthew and Tanner did a great job, and so did the team that detailed my car job, and so did the team that detailed my car More

Always a pleasure at Sarasota BMW. Courteous and spot on. Finishes the work in a timely fashion. Courteous and spot on. Finishes the work in a timely fashion. More