BMW of Sarasota - Service Center

I won’t take my car anywhere else. My service agent Derrick is amazing and always takes care of me. Amazing service as always!! Thank you again My service agent Derrick is amazing and always takes care of me. Amazing service as always!! Thank you again More

Drivetrain error was the main problem to have been fixed; problem was not fixed. Also, rim has a dent and scratch from a bump that was not fixed either; but I am glad the tire was replaced (same error). To t problem was not fixed. Also, rim has a dent and scratch from a bump that was not fixed either; but I am glad the tire was replaced (same error). To top things off, I had a low engine oil alarm 15 minutes after I drove the vehicle home from picking up the car after it was “fixed”. I had to buy 3 quarts of oil (following technician instructions and approval) the following morning; the engine took in 2 entire quartz. They sent me home with a—potentially—dry engine. All things being equal, I continue to love BMW but I would be remiss if, after waiting for proper follow up, I do not alert you of this critical mistake. In advance, I thank you and look forward to a remedy. I also need Help getting my refunds from jaguar and Volvo, service contracts no longer needed since I sold them the cars to acquire this 650 bmw beauty! More

Great service, couldn’t be happier! ! Easy to communicate with, clean service area. No complaints! ! Easy to communicate with, clean service area. No complaints! More

Thanks again Kim for your excellent service. You always go above and beyond and I will always come to you in the future! Happy Holidays 😊 You always go above and beyond and I will always come to you in the future! Happy Holidays 😊 More

Mathew was amazing to work with, the best car dealership experience I’ve experienced. My car had several issues and he was able to resolve all of them. He was very responsive with both texting and phone cal experience I’ve experienced. My car had several issues and he was able to resolve all of them. He was very responsive with both texting and phone calls. More

Their customer serve and professionalism is second to none Carlos Muñoz goes above and beyond to help his customers none Carlos Muñoz goes above and beyond to help his customers More

Carlos did a great job communicating to us about our car. He was a pleasure to work with. He was a pleasure to work with. More

Customer first approach, with first name basis. Great Dealership from purchasing to servicing. We have five BMW’s in our family from this dealership! Great Dealership from purchasing to servicing. We have five BMW’s in our family from this dealership! More

Pretty good experience here. They always take good care of me and I appreciate everyone there. They always take good care of me and I appreciate everyone there. More

Great service. Liked video from mechanic. Matt did a great job and was very accommodating. Liked video from mechanic. Matt did a great job and was very accommodating. More