12,872 Reviews of BMW of Sarasota - Service Center
Everyone I interacted with was friendly and professional. Derek Thomas has been my service manager for years. He is great. And the facility is clean. Derek Thomas has been my service manager for years. He is great. And the facility is clean. More
Excellent service and Very friendly staff! I love coming to this dealership! My advisor Carlos got me in and out. I left with fixed and super clean car ! Thank you I love coming to this dealership! My advisor Carlos got me in and out. I left with fixed and super clean car ! Thank you More
Everyone was friendly and helpful. They Took care of all my service issues and my car rental. They Took care of all my service issues and my car rental. More
Excellent service! Maria went above and beyond, scheduling us asap and arranging us a vehicle, while servicing our vehicle! Thank you!😊 Maria went above and beyond, scheduling us asap and arranging us a vehicle, while servicing our vehicle! Thank you!😊 More
Greg runs a tight ship. The fact he likes the Seahawks is a plus. He’s the service manager and has been doing this for 15+ years so competency with all things in service is The fact he likes the Seahawks is a plus. He’s the service manager and has been doing this for 15+ years so competency with all things in service is high. He takes responsibility for when things aren’t completed excellently and makes sure the customer is satisfied before leaving. Everything rises and falls & depends on leadership. That’s why this BMW place is top notch. More
3 hours for an oil change. Not allowed to take part in the oil change promotion. Said my vin # already has a previous owner on a maintenance contract. Canceling the inactive pr Not allowed to take part in the oil change promotion. Said my vin # already has a previous owner on a maintenance contract. Canceling the inactive previous owners contract would be too much work and phone calls would have to be made, so I was told that I will never be able to take part in any bmw promotions. More
Excellent service providers, informative video inspection of vehicle and superb communication and customer service. Maria is awesome! of vehicle and superb communication and customer service. Maria is awesome! More
Service Rep was very pleasant, helpful and professional - Kept me informed at each decision point. Kept me informed at each decision point. More
During my visit, the service was quick, courteous and professional.The staff was friendly and helpful. I would recommend this dealership to all my family and friends.👍 professional.The staff was friendly and helpful. I would recommend this dealership to all my family and friends.👍 More