BMW of Sarasota - Service Center

Wish bmw had made me aware my warranty was ending so I could have extended it could have extended it More

Greg Jones and Nelson, Shop Forman provided exceptional service and care in resolving issues with my BMW. service and care in resolving issues with my BMW. More

Customer service was terrible. Our service advisor Lucy was a nightmare. We waited a half hour after dropping our car off and no one saw us. We wound up seeking her out where she n Our service advisor Lucy was a nightmare. We waited a half hour after dropping our car off and no one saw us. We wound up seeking her out where she notified she wasn’t ready for us. We wound up speaking with someone else and leaving. The quote they gave me for my ac repair was $1500 more than another dealership quoted me. Just a terrible experience overall and will never take either of my 2 bmws there. More

Service was good, except I had to wait about 15 minutes. to settle the bill to settle the bill More

Carlos was my service advisor and he is awesome. I really liked how he stayed on top of things and help me. I also want to recognize Chong (Service Manager). I really liked how he stayed on top of things and help me. I also want to recognize Chong (Service Manager). More

Maria Lizardi may BMW representative was professional friendly and knowledgeable. BMW of Sarasota is fortunate to have her as part of the staff. friendly and knowledgeable. BMW of Sarasota is fortunate to have her as part of the staff. More

My advisor Matthew Beair was very helpful and stayed late for my service to be completed, He explained my cars issues well and told me he was sorry it took so long . for my service to be completed, He explained my cars issues well and told me he was sorry it took so long . More

The service center is spotless. Easy check in. The service is top notch. The waiting area is clean and comfortable When it was a parent it would take longer than anticipated I was Easy check in. The service is top notch. The waiting area is clean and comfortable When it was a parent it would take longer than anticipated I was given a hertz rental. Issue with the car was taken care of and fully explained to me More

Wonderful service. Kim was very professional and helpful. She explained everything in details and made sure that I’m updated on every step of the process. Kim was very professional and helpful. She explained everything in details and made sure that I’m updated on every step of the process. More

Everyone was wonderful. From the porter, the tech and the service writer. Very happy with the entire process From the porter, the tech and the service writer. Very happy with the entire process More