BMW of Sarasota - Service Center

I always receive stellar treatment especially from Maria Lizardi, she’s very attentive. Its always great! Lizardi, she’s very attentive. Its always great! More

The attention was excellent. Waiting time was exactly what I was told. The videos explanations of the service on my vehicle, great! Waiting time was exactly what I was told. The videos explanations of the service on my vehicle, great! More

Poor communication skills caused the first service call to be a waste of time for everyone. Second was unannounced and unprofessional to be a waste of time for everyone. Second was unannounced and unprofessional More

Service was efficient after fixing an issue from previous dealership in Macon, GA. I appreciated the communication while I waited and was satisfied once completed dealership in Macon, GA. I appreciated the communication while I waited and was satisfied once completed More

Tanner took our situation seriously and I feel he had a good understanding of the problem. Left unresolved this could have been a safety hazard. The tech he assigned (I don't know the techs name) found the good understanding of the problem. Left unresolved this could have been a safety hazard. The tech he assigned (I don't know the techs name) found the problem and corrected it. Fortunately parts were in stock and we got our car back the same day. More

Tanner was excellent, knowing service manager He was professional in every aspect of handling my service experience professional in every aspect of handling my service experience More

Very professional people to work with , Tanner was excellent and I will definitely do more business with this dealership. excellent and I will definitely do more business with this dealership. More

I loved it. Arrived at my home within the time they said. Kevin called me 15 minutes prior to his arrival. Much better than fighting traffic and waiting. Arrived at my home within the time they said. Kevin called me 15 minutes prior to his arrival. Much better than fighting traffic and waiting. More

The team is very responsive, professional, and courteous. When the issue that I was having was not completely fixed, they did their best to make it right. I would definitely recommend BMW of Sarasota. When the issue that I was having was not completely fixed, they did their best to make it right. I would definitely recommend BMW of Sarasota. More

Everyone was professional and courteous, communicated well. Clean area to sit in to wait for service to be completed well. Clean area to sit in to wait for service to be completed More