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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,547 Reviews

13,547 Reviews of BMW of Sarasota - Service Center

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November 25, 2022

I received great customer service from Carlos Munoz, who was very professional and friendly, as always. More

by lucandrebeauchamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

Very friendly and professional staff! Loved the video of the car inspection from the mechanic. Thank you. More

by sdsdds2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

sdsdds2 responded

V ery friendly and professional staff! Loved the video of the car inspection from the mechanic. Thank you.

November 25, 2022

In and out in 2 hours. Service adviser didn't suggest any unneeded services. Completely satisfied with this visit More

by K15665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2022

Always professional. Vincent and the mechanic did a great job of taking care of my car while keeping me informed of the progress. More

by SARASOTAJAMES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
November 24, 2022

Kim’s customer service and attention was excellent. I was a bit disappointed that the courtesy car was a Mazda and that I did not receive a car wash with my vehicles service. More

by TKATE5951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
November 24, 2022

Derek has always been fantastic. Someone in service removed a bumper guard from my vehicle without consulting me. The guard was expensive and was installed to protect the front bumpe More

by Samuel Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Siriphokha
November 23, 2022

Exceptional customer service from sales to service center. Everyone has a pleasant smile to greet you and prompt attention to your inquiry. Their hight-tech state of the art customer service is highly More

by ruby_1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent , Bobby Carr, Chad Allard, Vincent Tremaroli
November 23, 2022

Great service and great a great service advisor, Greg Jones! Thank you for being there and being so helpful! More

by Das1454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2022

Everyone has been very nice to deal with. Always a pleasurable experience and very informative. More

by DLSALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2022

Very satisfied. Lucy kept us up on progress. Video of inspection a nice touch. Walk around video of car initially excellent in case of body damage dispute. More

by RROSNACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech mark morelli excellent
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