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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,876 Reviews

12,876 Reviews of BMW of Sarasota - Service Center

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June 24, 2022

Efficient drop off and pickup including being able to pay with Apple Pay. The service agent, Carlos, was great with communication. Car inspection video was accurate and a nice touch. Overall the best car More

by Moto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

Maria is the best service manager I have worked with. She always has a smile, very professional and works very hard to get me back on the road in the timeframe she projected. More

by RIck Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2022

This dealership is clean, friendly and efficient. I was kept up to date by my adviser through the whole process of my servicing. The waiting room is comfortable and well supplied with refreshments More

by Julie Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
June 24, 2022

Carlos The best service writer in the world very professional very knowledgeable nothing but pleasure to deal with I love coming to BMW and seeing him because I worked for BMW for 15 years and I wis More

by MY2003BMW330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Took longer than expected but staff was extremely friendly and helpful, happy with the result and would highly recommend. More

by DECK27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
June 23, 2022

Very thorough in resolving problem…Rafael very conscientious, pleasure to work with…NayColle also very helpful in discussing buyout options. More

by FINNSTER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael glover
June 23, 2022

Exceptional service… Attentive, prompt, thorough and Greg Jones is the best service advisor I have ever encountered More

by melissakarplaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

The young man that helped me was friendly , knowledgeable , and professional . I really appreciated the way he took care of my problem . Wish your business was in Atlanta . More

by Harrisonwaltere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
June 23, 2022

In the end everything worked out fine. I’m satisfied with the service and delivery of my car. More

by WALTERDERR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Very efficient and easy. My advisor was as professional as anyone l have ever encountered More

by charl310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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