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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,221 Reviews

13,221 Reviews of BMW of Sarasota - Service Center

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August 14, 2022

Great staff. Efficient job. I was called when car was ready. They ordered Uber to get me to dealer and got my car back in no time. More

by CHAZ.MARRACINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beair
August 14, 2022

Car was taken in and told an hour later the problem and solution. Car was finished with repair done as I expected. As always Derek was professional and very helpful. Thanks More

by Wolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2022

They did not complete the service request. The rear wipers was not replaced. And they did not check to see if everything was good More

by ALEXMJONES7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2022

The most efficient service center that I have ever experienced. Carlos Munoz and Nelson both went above and beyond to make sure that my 535i was restored to like new performance and that the my insura More

by CHRISCLARKLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
August 13, 2022

Another amazing experience at BMW Sarasota thanks to Carlos Munoz . Carlos always is so efficient and professional promptly returning my phone messages. No long waits for service to be complete I arri More

by FTURNER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

Courteous, knowledgeable and professional service. Carlos gave us excellent service and we We’re impressed at his knowledge of detai. More

by fhankerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

fhankerson responded

First class service!

Aug 13, 2022 -

fhankerson responded

First class service!

Aug 13, 2022 -

fhankerson responded

first class service!

Aug 13, 2022 -

fhankerson responded

first class service!

Aug 13, 2022 -

fhankerson responded

First class!

Aug 13, 2022 -

fhankerson responded

a

Aug 13, 2022 -

fhankerson responded

b

August 13, 2022

The service department was Friendly and helpful. My advisor was friendly and helpful. Took less time than promised. More

by JENCHRISTIAN31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2022

Excellent customer service and the cookies in the snack area are to die for. I make appointments sometimes just for the cookies More

by LTHEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
August 12, 2022

Kim is great! She really goes above & beyond to assist you. Plus I love the video that is sent! Great team! More

by LYNNCMB1@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
August 12, 2022

The staff always provides very attentive service and answers all my questions. Highly recommend them. More

by JIMJCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
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