BMW of Sarasota - Service Center

I had a wonderful experience. Maria Lizardi made me feel very comfortable. It was my first visit there for service and definitely not my last. Maria Lizardi made me feel very comfortable. It was my first visit there for service and definitely not my last. More

Maria Lizardi is awesome. The service center was extremely busy on my last visit but Maria made me feel like I was her only customer. She got me in and out as scheduled. Absol The service center was extremely busy on my last visit but Maria made me feel like I was her only customer. She got me in and out as scheduled. Absolutely awesome!! More

Great service! Attentive to customer needs. My car is always serviced properly and professionally. Good feeling to know my vehicle is in the best working order p Attentive to customer needs. My car is always serviced properly and professionally. Good feeling to know my vehicle is in the best working order possible when I leave More

The absolute best customer service agent I have met. My time was limited for family health matters and he did everything to expedite my service. I cannot say enough good things about Carlos. Yes, he My time was limited for family health matters and he did everything to expedite my service. I cannot say enough good things about Carlos. Yes, he is busy but that is because everyone wants him. He always returns calls as soon as he can. He is a credit to the BMW corporation and specifically to BMW Sarasota. More

BMW of Sarasota dealership staff are extremely helpful and friendly. Kim Caleo was wonderful in keeping me updated on the repairs to my car. Thank you, Kim! and friendly. Kim Caleo was wonderful in keeping me updated on the repairs to my car. Thank you, Kim! More

Carlos service rep spoke so rapid I couldn’t understand him, was not willing to explain scheduled maintenance but continued to want to add over 2k of services…some on list, some not. Felt like a scam. him, was not willing to explain scheduled maintenance but continued to want to add over 2k of services…some on list, some not. Felt like a scam. More

Very organized and efficient operation. Everybody is professional and courteous. Carlos does an excellent job. Everybody is professional and courteous. Carlos does an excellent job. More

I brought my vehicle in for its second oil change, around 24,000 miles. I was particularly impressed with the communication from my service technician, Vinnie. Every step of the way I was informed and I also 24,000 miles. I was particularly impressed with the communication from my service technician, Vinnie. Every step of the way I was informed and I also received a detailed video of what he observed and his assessment of my car. I was extremely pleased and even received the car back clean! More

The service was great, I was well taken care of and I loved my service provider loved my service provider More

I am very happy with BMW Sarasota. It's the employees like Vincent Tremaroli that make a difference. I was unfortunate enough to have a punctured tire, but Vincent managed to get a bac It's the employees like Vincent Tremaroli that make a difference. I was unfortunate enough to have a punctured tire, but Vincent managed to get a backordered Continental Tire in under a week and worked with my Canadian tire warranty company to process the work order. I highly recommend BMW Sarasota for their dedication to BMW customers. More