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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,222 Reviews

13,222 Reviews of BMW of Sarasota - Service Center

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August 03, 2022

Kim was very knowledgeable and planned the adequate time for the work my car needed. Kim and her team kept me updated as needed More

by Anelsy_Mayorga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
August 02, 2022

Outstanding customer service. Very impressed with the service department very through inspection customer lounge was well stocked More

by RFBSRQ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Bought new BMW 320i from them at the end of 2013 and have been delighted with it, as well as the after-care. More

by joelbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2022

Kevin came to my house, explained what he was going to do up front, kept my driveway clean and performed the oil change and maintenance as he said he would, saving me a lot of time by coming to me. Very frie More

by SCOTTYODER1FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
August 02, 2022

I was very pleased with my service and the videos provided to me for my pre-purchase of my Mini. More

by KATHLEENFLACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
August 01, 2022

Vincent made it very easy to schedule & get my services done, no inconvenience on my end! More

by MCCALLA98234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent in service
August 01, 2022

Carlos is hands down the greatest advisor I’ve encountered at a BMW dealership service center. He goes above and beyond for his customers and always communicates through the car’s service. 10/10 w More

by ScottE.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

My service advisor let me drive away with something else wrong in my car why didn’t he bring it to my attention and the service that was in for was the service advisor didn’t even check to see if the done w More

by tomtyus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Carlos was knowedgable, professional, and kept me informed of all the alternatives to complete the service that was required More

by RICHHUTT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2022

Two parts that literally fell off my new car, should have been covered under warranty. Instead, I was charged for both. More

by benjaminjcluczak
Recommend Dealer
Yes
Employees Worked With
Austin Martin
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