12,889 Reviews of BMW of Sarasota - Service Center
I was happy I could get a next day appointment. Carlos was very thorough in diagnosing my problem and had it quickly resolved. Overall, a very nice experience. Carlos was very thorough in diagnosing my problem and had it quickly resolved. Overall, a very nice experience. More
Maria is always very helpful and accommodating. Her service is one of the reasons I continue to return to BMW of Sarasota. Her service is one of the reasons I continue to return to BMW of Sarasota. More
Did not care for the salesman from whom I purchased the car but Cameron is an excellent service representative. car but Cameron is an excellent service representative. More
Carlos is great. He responded to my phone message very quickly and scheduled service on my two BMWs two days later with a loaner car. When I arrived for the service He responded to my phone message very quickly and scheduled service on my two BMWs two days later with a loaner car. When I arrived for the service appointment, he quickly processed the paperwork. He also recommended I take advantage of a limited time offer for discounted oil service. The service was completed very quickly and Carlos called after hours to let me know the car was ready for pickup. I have used Carlos as my service advisor for five different BMWs over several years and have been very satisfied each time. More
First time user of the mobile oil change experience. . Great service but I think they misplaced my booking and scrambled to accomodate me. . Great service but I think they misplaced my booking and scrambled to accomodate me. More
I always have great service and all my concerns are dealt with. My service adviser, Maria, is a very professional adviser and keeps me updated. Thank you for the Uber. with. My service adviser, Maria, is a very professional adviser and keeps me updated. Thank you for the Uber. More
From start to finish, a fine service experience. Communication was excellent. I like the vehicle check video sent. Carlos, my service advisor, is courteous and professional. Communication was excellent. I like the vehicle check video sent. Carlos, my service advisor, is courteous and professional. More
Josh (customer care rep) ensured my vehicle received professional and quality care. He took additional steps to discuss up coming maintenance concerns as a preventative measure. professional and quality care. He took additional steps to discuss up coming maintenance concerns as a preventative measure. More