13,019 Reviews of BMW of Sarasota - Service Center
Prompt service and the service tech was helpful in answering my questions . Service performed and car was washed answering my questions . Service performed and car was washed More
Excellent service. My Service Manager, Mr. Chong Lee, was courteous and understanding—very professional. He explained everything and was helpful in prioritizing work on My Service Manager, Mr. Chong Lee, was courteous and understanding—very professional. He explained everything and was helpful in prioritizing work on an older BMW I was making reliable for a grandchild attending college. The repair was timely and I was provided loaner transportation while the repair was being made. I am a fairly regular customer; I was made to feel that I mattered as a customer, instead of a source of revenue. My service appointments have been satisfactory or better. And management personnel like Mr. Chong make dreaded repairs and servicing a tolerable experience. More
Excellent service from Advisor, Maria Lazardi. She's always on top of things to make sure the customer is satisfied with the service. I commend her for excellence in service. She's always on top of things to make sure the customer is satisfied with the service. I commend her for excellence in service. More
Derek is always professional and timely with service on my BMW. He explains work to be done and estimate while respecting my time. Great advisor! my BMW. He explains work to be done and estimate while respecting my time. Great advisor! More
First class treatment! My advisor Trevor fully explained all the services being performed. Kept me up to date throughout the entire service appointment. I highly recommend My advisor Trevor fully explained all the services being performed. Kept me up to date throughout the entire service appointment. I highly recommend BMW of Sarasota. After 10 years of doing business with the dealership, I’ve never been disappointed. More
Carlos was fantastic! Great service and clearly explained everything. He provided some insights into my car as well that I didn’t know. Great service and clearly explained everything. He provided some insights into my car as well that I didn’t know. More
The service at this location is always quick and reliable. Great, attentive and friendly staff. reliable. Great, attentive and friendly staff. More
Derek’s attention to detail and service was great. The kiosk sign in process was a pain. The kiosk sign in process was a pain. More
The people who work here understand customer service. The whole environment is comfortable and you are always kept updated on status of your vehicle The whole environment is comfortable and you are always kept updated on status of your vehicle More