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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,028 Reviews

13,028 Reviews of BMW of Sarasota - Service Center

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May 05, 2022

Courteous, responsive and explanations clear. Took a little long, but not too bad. Waiting facility nice. More

by jivalenzuela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner stempel
May 05, 2022

Ease of making an appointment. Highly qualified service people. Derik is easy to work with. Nice dealership. Too cold in waitingr oom. More

by Marilyn12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

Professional, friendly and dependable! Always courteous with attention to detail of vehicle and my needs. More

by KMICHAELG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

The reason I did not give them 5 stars because phone is not readily answered. Leave message and no call back. More

by marshfern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

Very friendly. Love all the tech - the video, bill pay, etc. great customer lounge and snacks! More

by mlane9660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

I’ve owned cars for over 50 years and this is one of the best service departments I’ve ever been to! They (Greg Jones) are responsive, knowledgeable, and very fair. I would recommend them to anyone who as More

by Dougpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022

Prompt service and the service tech was helpful in answering my questions . Service performed and car was washed More

by MLSVENICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022

Miss quoted on price. Adviser declined to have items replaced without getting permission from me. The. Had to wait additional time for them to go back a replace items that More

by mitchell217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zackary was service person I will never deal with again. Mid quoted price and declined options without consulting me.
May 04, 2022

was there for 2 1/2 hours for a 9:00 AM oil change. no one ever updated me as to why it was taking so long. Not until 2 hours later when I inquired was I told it was back being worked on and it wo More

by mark.ritchey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022

Great experience all around! From getting there to explaining what was wrong to leaving. Short and painless! More

by penningtonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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