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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,019 Reviews

13,019 Reviews of BMW of Sarasota - Service Center

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May 04, 2022

Prompt service and the service tech was helpful in answering my questions . Service performed and car was washed More

by MLSVENICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022

Excelent support from service agent. Promptly response to my concern and exceded my expectation on quality More

by ORTRCORTIZD03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
May 03, 2022

Excellent service. My Service Manager, Mr. Chong Lee, was courteous and understanding—very professional. He explained everything and was helpful in prioritizing work on More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

BMW of Sarasota responded

Jim, we're thrilled to hear our team member Chong delivered an excellent customer service experience -- thanks!

May 03, 2022

Excellent service from Advisor, Maria Lazardi. She's always on top of things to make sure the customer is satisfied with the service. I commend her for excellence in service. More

by JDixon-Atherley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Maria!

May 03, 2022

Derek is always professional and timely with service on my BMW. He explains work to be done and estimate while respecting my time. Great advisor! More

by boydsiesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

BMW of Sarasota responded

We're delighted to hear our team member Derek always makes your visits so special -- thanks!

May 03, 2022

First class treatment! My advisor Trevor fully explained all the services being performed. Kept me up to date throughout the entire service appointment. I highly recommend More

by MARIAVMSCANTRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Tabar
May 03, 2022 -

BMW of Sarasota responded

We're proud to hear Trevor and our team earned such high praise and your loyalty! Thank you for the outstanding review!

May 03, 2022

Carlos was fantastic! Great service and clearly explained everything. He provided some insights into my car as well that I didn’t know. More

by kurt.bigeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

BMW of Sarasota responded

Kurt, thank you for sharing your appreciation for our team member Carlos!

May 02, 2022

The service at this location is always quick and reliable. Great, attentive and friendly staff. More

by chad.mcdaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Allard
May 02, 2022

Derek’s attention to detail and service was great. The kiosk sign in process was a pain. More

by WRMELZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

WRMELZER responded

The service department is very professional and great to work with.

May 02, 2022

The people who work here understand customer service. The whole environment is comfortable and you are always kept updated on status of your vehicle More

by alfburt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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