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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,014 Reviews

13,014 Reviews of BMW of Sarasota - Service Center

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May 01, 2022

Does not take care of the customer. BMW does not make the service experience so you will come and buy another BMW. They do not go out of their way to have the vehicle ride better. They More

by ken94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022

very professional, easy to schedule appointments keep you outdated on progress and send videos of the work More

by gilbert1554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 01, 2022

Very happy with the quick turn around and being able to set my appointment short notice. More

by ERIC.KONOVALOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022

Lucy was amazing. She kept me informed through the process and kept my mind at ease. #bmw4life More

by mia_lampley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022

My vehicle was in the shop for quite a while until BMW-corporate figured out the software issue, but my service advisers did a good job of keeping in touch with progress reports. Kudos to Brenton and More

by Sjboro1836
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenton, Vincent
May 01, 2022

BMW of Sarasota was very courteous very fast and very professional with my BMW I will continue taking it there for my service or any other work I might need very very pleased. More

by 4UTS2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Aberle
May 01, 2022

Service was excellent and quick, tanner was a great advisor and explained the whole process while making it simple and not an over complicated trip to the service center More

by ANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
May 01, 2022

Very well explained, organized and fast. Went for a simple oil change, but got attended as any other service. More

by felipe.suprani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Caleo
May 01, 2022

Always a great experience! Couldn’t recommend a better dealership in Sarasota. Thanks again for your help Chong!! More

by sarahszanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022

Have always had nothing short of a great experience working with this dealership and Chong!! Will be back More

by sarahszanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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