BMW of Sarasota - Service Center

Excellent service by Derek. Good communication throughout the process (email, texts, calls, video of service). I was just a bit disappointed that I didn’t get a complimentary Good communication throughout the process (email, texts, calls, video of service). I was just a bit disappointed that I didn’t get a complimentary car wash. More

I didn’t receive my check engine service after it was scheduled and I drive over an hour to get my SUV maintenance scheduled and I drive over an hour to get my SUV maintenance More

I am totally turned off by the top decision makers of BMW. My first one had 5 years warranty my second 4 years now 3 years. BMW makes autos that breakdown more often and far more expensive to fix. Yet, BMW. My first one had 5 years warranty my second 4 years now 3 years. BMW makes autos that breakdown more often and far more expensive to fix. Yet, BMW of Sarasota makes me feel appreciated. Love thier quality of service. Too bad they work for a company that has decided to make expensive service more in important than quality vehicles. More

My first visit to this BMW dealership for service. Very pleased with the service performed & communication from Derek my service representative. Very pleased with the service performed & communication from Derek my service representative. More

Excellent service and explanation of the repair. Advisor was very helpful in terms of sending videos and pictures. Overall very helpful. Advisor was very helpful in terms of sending videos and pictures. Overall very helpful. More

Very professional when I arrived to drop off BMW. However, it took 3 hours only to find out the service department has to order a part from Germany. No one explained this to me, only found out by loo However, it took 3 hours only to find out the service department has to order a part from Germany. No one explained this to me, only found out by looking at the “work order sheet”. More

Lucy was absolutely awesome and is a credit to your company. Thank you so mych company. Thank you so mych More

This the third time I have taken my 740 for service at Sarasota BMW and the issue was not fixed and/or damage to the car was caused by the technicians. Very frustrating. Sarasota BMW and the issue was not fixed and/or damage to the car was caused by the technicians. Very frustrating. More

Service of the vehicle was done by the technitian very professional and expedishiotly. My advisor was very helpful and courteous. professional and expedishiotly. My advisor was very helpful and courteous. More

This was my first time here and I was very impressed with the service I received throughout the whole process. the service I received throughout the whole process. More