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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,939 Reviews

12,939 Reviews of BMW of Sarasota - Service Center

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April 20, 2022

I didn’t receive my check engine service after it was scheduled and I drive over an hour to get my SUV maintenance More

by JESSICALEIJA.29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachary
April 20, 2022

I am totally turned off by the top decision makers of BMW. My first one had 5 years warranty my second 4 years now 3 years. BMW makes autos that breakdown more often and far more expensive to fix. Yet, More

by ronneagle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

My first visit to this BMW dealership for service. Very pleased with the service performed & communication from Derek my service representative. More

by GDPCSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2022

Excellent service and explanation of the repair. Advisor was very helpful in terms of sending videos and pictures. Overall very helpful. More

by Joe.burgess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
April 20, 2022

Very professional when I arrived to drop off BMW. However, it took 3 hours only to find out the service department has to order a part from Germany. No one explained this to me, only found out by loo More

by EDSULLIVAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

Lucy was absolutely awesome and is a credit to your company. Thank you so mych More

by JOHNMUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2022

This the third time I have taken my 740 for service at Sarasota BMW and the issue was not fixed and/or damage to the car was caused by the technicians. Very frustrating. More

by LEARNMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Lizardi
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

Service of the vehicle was done by the technitian very professional and expedishiotly. My advisor was very helpful and courteous. More

by nfdrubetsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

This was my first time here and I was very impressed with the service I received throughout the whole process. More

by Quilti gsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Salavatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2022

Greg Jones is the best! Right in top of everything! Self checking kiosk sucks. Get rid of it! You know as soon as I pull in the bay who I am and what I’m there for no need More

by LTOFENGINE93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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