BMW of Sarasota - Service Center

My first visit to this BMW dealership for service. Very pleased with the service performed & communication from Derek my service representative. Very pleased with the service performed & communication from Derek my service representative. More

Excellent service and explanation of the repair. Advisor was very helpful in terms of sending videos and pictures. Overall very helpful. Advisor was very helpful in terms of sending videos and pictures. Overall very helpful. More

Very professional when I arrived to drop off BMW. However, it took 3 hours only to find out the service department has to order a part from Germany. No one explained this to me, only found out by loo However, it took 3 hours only to find out the service department has to order a part from Germany. No one explained this to me, only found out by looking at the “work order sheet”. More

Lucy was absolutely awesome and is a credit to your company. Thank you so mych company. Thank you so mych More

This the third time I have taken my 740 for service at Sarasota BMW and the issue was not fixed and/or damage to the car was caused by the technicians. Very frustrating. Sarasota BMW and the issue was not fixed and/or damage to the car was caused by the technicians. Very frustrating. More

Service of the vehicle was done by the technitian very professional and expedishiotly. My advisor was very helpful and courteous. professional and expedishiotly. My advisor was very helpful and courteous. More

This was my first time here and I was very impressed with the service I received throughout the whole process. the service I received throughout the whole process. More

Greg Jones is the best! Right in top of everything! Self checking kiosk sucks. Get rid of it! You know as soon as I pull in the bay who I am and what I’m there for no need Right in top of everything! Self checking kiosk sucks. Get rid of it! You know as soon as I pull in the bay who I am and what I’m there for no need for the extra steps. Also the younger male that also checks folks in needs an attitude adjustment. Very curt and unpleasant. More

Lucy is always such a big help. I would definitely recommend her as an advisor. 10 star service I would definitely recommend her as an advisor. 10 star service More

Polite, fast and efficient service. Up to date information on progress and ensure there was on inconvenience by dropping off the vehicle Up to date information on progress and ensure there was on inconvenience by dropping off the vehicle More