BMW of Sarasota - Service Center

Excellent service by Derek. Good communication throughout the process (email, texts, calls, video of service). I was just a bit disappointed that I didn’t get a complimentary Good communication throughout the process (email, texts, calls, video of service). I was just a bit disappointed that I didn’t get a complimentary car wash. More

I like the service video they shared. Entwine is very ery professional and would love to have my car service again here. Entwine is very ery professional and would love to have my car service again here. More

Very courteous and professional. Derek was great to work with. Had my car done as promised Derek was great to work with. Had my car done as promised More

Very professional when I arrived to drop off BMW. However, it took 3 hours only to find out the service department has to order a part from Germany. No one explained this to me, only found out by loo However, it took 3 hours only to find out the service department has to order a part from Germany. No one explained this to me, only found out by looking at the “work order sheet”. More

This the third time I have taken my 740 for service at Sarasota BMW and the issue was not fixed and/or damage to the car was caused by the technicians. Very frustrating. Sarasota BMW and the issue was not fixed and/or damage to the car was caused by the technicians. Very frustrating. More

Lucy was absolutely awesome and is a credit to your company. Thank you so mych company. Thank you so mych More

Service of the vehicle was done by the technitian very professional and expedishiotly. My advisor was very helpful and courteous. professional and expedishiotly. My advisor was very helpful and courteous. More

This was my first time here and I was very impressed with the service I received throughout the whole process. the service I received throughout the whole process. More

Lucy is always such a big help. I would definitely recommend her as an advisor. 10 star service I would definitely recommend her as an advisor. 10 star service More

The people I dealt with were not the best. Sales person was great. Office personnel Were terrible. Service teck this last time was great Sales person was great. Office personnel Were terrible. Service teck this last time was great More