BMW of Sarasota - Service Center

Fine place y y yy y y y y uuujv. Uhhbb. Bjjkvvv. Bjjkk. Jjjggh. Juygj Uhhbb. Bjjkvvv. Bjjkk. Jjjggh. Juygj More

Service team is strong and loaner program is very helpful Check in is too slow despite first appointment Check in is too slow despite first appointment More

The service rep was very courteous and explained all that was to be accomplished. She acknowledged that I had a time restraint because of a Doctor's appointment and said she would do her best to have the ser was to be accomplished. She acknowledged that I had a time restraint because of a Doctor's appointment and said she would do her best to have the service completed in time ( 2.5 hours) for me to make the appointment. My car was ready in under 2 hours giving me plenty of time to make my appointment. GREAT JOB BMW!!! More

Excellent customer service by Chong Lee, Service Advisor! !!! Thorough communication, thoughtful accommodations were made and the assistance provided was sincere. Absolutely a worthwhile experience that I wil !!! Thorough communication, thoughtful accommodations were made and the assistance provided was sincere. Absolutely a worthwhile experience that I will continue to drive an hour to Sarasota to have in the future!!! More

A very courteous agent. Thank you! I’ll look for you the next time I come by Thank you! I’ll look for you the next time I come by More

Service representative asked me to take the car "down the street" e) after I inquired as s to why my car was parked for over an hour in the waiting area. Service representative wanted to overcharge me and up street" e) after I inquired as s to why my car was parked for over an hour in the waiting area. Service representative wanted to overcharge me and upon request of an estimate required by law he lowered cost. Terrible attitude and made experien e painful, if I can help it will not take my car to be serviced at the Sarasota dealer. More

I was handled with care from the time I arrived until the time I left! time I left! More

I must say l was very very pleased with the customer service l received from start to finish.All of the accommodations put in place to help my life continue to move smoothly while my vehicle was being service l received from start to finish.All of the accommodations put in place to help my life continue to move smoothly while my vehicle was being serviced was excellent.Brenton was my service rep and l give him a 5 ⭐️ rating hands dn.l look forward to returning if l have any surprise vehicle concerns going forward More

Great service, great inspection of my car. Kim was great to work with and very helpful. Kim was great to work with and very helpful. More

The wait time for an oil change a wheel alignment and brake pads were a little longer than expected but overall it was a decent brake pads were a little longer than expected but overall it was a decent More