BMW of Sarasota - Service Center

The service center and Kim are always super responsive and my last visit was no exception. I went in to have my windshield calibrated and they noticed an issue with my left front strut and replaced it und and my last visit was no exception. I went in to have my windshield calibrated and they noticed an issue with my left front strut and replaced it under warranty. More

I brought the car in to get a parking lamp replaced, and that did work, although it took perhaps 2 1/2 hours. They also said they spotted a “leak “either in the transmission or differential. This repair wou that did work, although it took perhaps 2 1/2 hours. They also said they spotted a “leak “either in the transmission or differential. This repair would be big bucks. I bought the car back to have it looked at before I was going to have to drive it away to a different city. This time, with a different tech, they concluded that it was a bit of “seepage“ and not an active leak. A very good thing that I did not schedule a repair for this, and what the heck is going on? I did not ask my service rep Derek about this, I just left. More

Great service, no appointment, Derek got my car in and took care of it…thanks took care of it…thanks More

I had an urgent repair need and they evaluated quickly. It was a big repair and they were very accommodating with a loaner and Kim Caleo was very thorough, responsive, and action-oriented. its a big and bu It was a big repair and they were very accommodating with a loaner and Kim Caleo was very thorough, responsive, and action-oriented. its a big and busy dealership, but I did feel that both my car and I did get the attention one would hope for. And I’m glad to now have Kim C as a contact More

We enjoyed our visit with service and our sales person were wonderful and we would come back were wonderful and we would come back More

Carlos is my service advisor. He was totally responsive and provided expert advise on how to care for my car. The work was done perfectly and delivered at the expected time. He was totally responsive and provided expert advise on how to care for my car. The work was done perfectly and delivered at the expected time. More

The people at the dealership were very responsive. Greg Jones was particularly helpful and had good advice. Greg Jones was particularly helpful and had good advice. More

They are reliable and my technician is always knowledgeable and easy to understand , explaining at my level of understanding knowledgeable and easy to understand , explaining at my level of understanding More

Service was very friendly and efficient. I was kept well informed on the status of my vehicle. I was kept well informed on the status of my vehicle. More

Neat service with a video review of the car’s condition. Inessential but interesting. If fewer words were demanded, the review would be unequivocally positive. Inessential but interesting. If fewer words were demanded, the review would be unequivocally positive. More