BMW of Sarasota - Service Center

They were right on time getting my vehicle in, and completed the service when they said they would. Everyone was very courteous. completed the service when they said they would. Everyone was very courteous. More

Our appointment was at 9am. By 10am noone had approached us. We went to an individual sitting there and he did take care of us. Service itself was fine but original service pers By 10am noone had approached us. We went to an individual sitting there and he did take care of us. Service itself was fine but original service person was very busy and did not bother talking to us. It is not good service to ignore a customer. More

Still do not have PIN for lowjack gone on. For weeks and promises not met promises not met More

My first time at this dealership for annual service and a recall. Dropped vehicle off on Monday for a scheduled appointment. No one greeted me, had to find a service advisor and then wait longer while anothe recall. Dropped vehicle off on Monday for a scheduled appointment. No one greeted me, had to find a service advisor and then wait longer while another employee jumped in to talk to service advisor. Was told the service and recall would be complete in 2 days, it ended up taking 2 weeks. When I picked it up 2 weeks later again no one greeted me and I had to search for a service advisor. The service they performed seems to be complete although given the lack of communication and attention makes me worry. Time will tell. More

First time working with the service department, I was very impressed with the entire operation from drop-off to pick-up. Keep up the excellent work team! very impressed with the entire operation from drop-off to pick-up. Keep up the excellent work team! More

BMW of Sarasota is always a pleasure to work with. I’ve have my last 3 BMWs serviced here. I’ve have my last 3 BMWs serviced here. More

Great service, everything worked smoothly and efficiently, will definitely recommend Carter to friends and relatives efficiently, will definitely recommend Carter to friends and relatives More

My favorite BMW dealership hands down. Service is always prompt, and top notch. Very knowledgeable and I have never had any issues when I've brought my car to them. Service is always prompt, and top notch. Very knowledgeable and I have never had any issues when I've brought my car to them. More

I was happy that I was able to get my car repaired quickly without a prior appointment. Service was very prompt and the waiting area was comfortable. quickly without a prior appointment. Service was very prompt and the waiting area was comfortable. More

The lane change warning system was the major reason we brought the vehicle in for service. It was in for 3 days. After we picked it up We realized it was not working. We left a voicemail for Tanner on Sat brought the vehicle in for service. It was in for 3 days. After we picked it up We realized it was not working. We left a voicemail for Tanner on Saturday and one for his manager on Monday and never received a call back. It’s still not fixed. More