BMW of Sarasota - Service Center

I was happy that I was able to get my car repaired quickly without a prior appointment. Service was very prompt and the waiting area was comfortable. quickly without a prior appointment. Service was very prompt and the waiting area was comfortable. More

The lane change warning system was the major reason we brought the vehicle in for service. It was in for 3 days. After we picked it up We realized it was not working. We left a voicemail for Tanner on Sat brought the vehicle in for service. It was in for 3 days. After we picked it up We realized it was not working. We left a voicemail for Tanner on Saturday and one for his manager on Monday and never received a call back. It’s still not fixed. More

Thorough, detailed, customer oriented and an overall good experience. Communication was good and simple. The video report was very cool too. experience. Communication was good and simple. The video report was very cool too. More

Excellent service by Chong. He takes such good care of his customers. I also didn’t have a long wait. his customers. I also didn’t have a long wait. More

Just bad I will never take my car there again bad service still not fixed still not fixed More

Your prices are outrageously expensive however the technician I talk to you was very nice and I liked her technician I talk to you was very nice and I liked her More

Great service and friendly people. Felt like a luxury car experience. Nice staff and nice lounge. experience. Nice staff and nice lounge. More

Carlos has always been very helpful, communicative, understanding, and has gone out of his way to help deal with the changes, delays and hardships that Covid has caused. He has very kindly helped me ge understanding, and has gone out of his way to help deal with the changes, delays and hardships that Covid has caused. He has very kindly helped me get either a loaner or a rental when I’ve needed it since I am alone and don’t have another mode of transportation. I hope I can continue to afford to own BMWs when I next need a new car. In the meantime, I hope we can keep mine running until this crazy car market changes. More

Very friendly and professional and knowledgeable. Nice and comfortable wait area. Really liked the video inspection. Impressive and comfortable wait area. Really liked the video inspection. Impressive More

Friendly and efficient. Pleasant waiting room. Kim Caleo took very good care of me. My wait was longer than expected, through no fault of Kim’s. Suggestion: have you ever thought of some sort of exercis took very good care of me. My wait was longer than expected, through no fault of Kim’s. Suggestion: have you ever thought of some sort of exercise equipment to help pass the time? More