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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,883 Reviews

12,883 Reviews of BMW of Sarasota - Service Center

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January 04, 2022

I took my BMW to this dealership in response to a recall, and had that procedure completed. Some of the vehicle's system did not seem to be operating correctly. Since I have a friend who works on German cars More

by 03Porsche911
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mechanic was not identified
Jan 27, 2022 -

BMW of Sarasota responded

We apologize if this was your experience with us. We will look into this on our end to learn more and we would always appreciate an email from you. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 04, 2022

Excellent service, thorough inspection of the vehicle to ensure whatever might be compromised it can be corrected to keep the vehicle operating safely. Thank you. More

by Romilio Herrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
January 03, 2022

Nice folks, took too long to see Kim considering I had an appointment . Spent much more than I wanted to and was there much longer than I wanted to. A loaner would have been nice. More

by FTCOOKPHD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
January 01, 2022

I love the pick up and delivery of my vehicles!! Please keep this service. Very valuable. Happy New Year. More

by angela32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

The place it’s very convenient for me…I was very happy The place it’s very convenient for me… I was very happy with the service… Brando was excellent! More

by MMIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
January 01, 2022

Carlos helped me exactly at my scheduled time, thoroughly communicated and helpful during my visit. I can expect to be helped on time and efficiently. More

by jessicaamaya2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

Carlos is the best. Keeps you informed and your vehicle is always ready when promised. He does not sell stuff you don’t need More

by BILL@BILLFURST.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

Very happy with video diagnosis. Repair slightly delayed by parts availability but loaner provided. Good communication with service advisor. More

by petewww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Aberle
December 31, 2021

My service tech, Carlos was very helpful. I did not like the automated check-in More

by BISTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

Great service and follow up through the process loved working with Lucy she was the best service advisor I have had More

by WJK314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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