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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,866 Reviews

12,866 Reviews of BMW of Sarasota - Service Center

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December 10, 2021

Our service rep was terrific, she gave me all information I requested, she was a pleasure to deal with. I felt our bill was quite reasonable. More

by kjblack702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

Always receive great service when I bring my vehicle in for service. Zack, my service coordinator, was punctual& helped review what was needed. Took extra care to take care of a few extra things needed. More

by PGangemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
December 10, 2021

The check-in was quick with added options if needed and I was introduced to my BMW advisor, Maria. I appreciate the detailed personal video that I received regarding my car repairs and what can be done to co More

by SWEETEY007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentina
December 10, 2021

Maria does a great job of communicating and following through on all aspects of potential service and needs. She is outstanding and an asset for BMW Sarasota. My one critique is the pricing or repairs wh More

by MARK.MCDEVITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

Big - corporate - digital - much marketing- takes forever to complete a transaction - does have snacks - well lit More

by Lcirka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
December 09, 2021

Great service provided by Maria Lizardi. Maria goes above and beyond to take care of her customers More

by Kahunawahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Took care of oil change in a timely manner. Pointed out some other service issues to consider to keep things running smoothly. More

by BROWNTOY5557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Waited three hours for a oil change no one kept me informed on what was taking so long. Totally unacceptable More

by FJS700
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure
Dec 09, 2021 -

BMW of Sarasota responded

We apologize that your service visit took longer than expected. We will look into why there was a delay in service and take steps to improve. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 09, 2021

Good customer service, really on time, very good experience, I would definitely recommend it to everyone., very satisfied!! More

by roberto.media
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary
December 09, 2021

I am satisfied with the service department and actually like to take my car car for periodic checkups More

by LESLIESZIRMAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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