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12,831 Reviews of BMW of Sarasota - Service Center
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November 11, 2021
Zach my sevice rep was very polite, respectful and responsive. And the work done seems to be satisfactory. I like the place. It was my first time here. Recently moved from another state. I was info responsive. And the work done seems to be satisfactory. I like the place. It was my first time here. Recently moved from another state. I was informed of an issue that needed repair, and given a quote. It was not inexpensive. Once I reached hubby to agree we go ahead, he informed me we just had same repair one year ago at former BMW dealer. I informed my service rep, and in the end, it was all worked out via BMW and I didn’t have to pay a 2nd time for same repair. That part was great. I’m just wondering if they would have ever said anything about it if we hadn’t brought it to their attention. I was told the cars VIN # would show all dealer records and work performed on the vehicle. Nevertheless, it was a good end result and we’ll be back. More
by NANCY31
Verified CustomerEmployees Worked With
Zachary Aberle
November 11, 2021
The service was efficient and I was pleased with the video of the inspection of my car a very nice touch. video of the inspection of my car a very nice touch. More
by JOHNSONJW36
Employees Worked With
November 11, 2021
Relatively quick service. Service greeter didn’t have a clear understanding of the job she was doing. Service writer Brent was excellent. Car was delivered with a heavy grease area on front left fender. On clear understanding of the job she was doing. Service writer Brent was excellent. Car was delivered with a heavy grease area on front left fender. One of the workers was about to apply window cleaner on paint to remove smudge when I stopped him. The dealership showroom is worn and in need of painting. Scuff marks on many walls. Not what one would expect at a BMW dealership. More
by Larryp
Employees Worked With
Brenton Payne
November 11, 2021
Carlos is an excellent representative of BMW OF SARASOTA Always a great experience working with him Always a great experience working with him More
by AF5181
Employees Worked With
November 10, 2021
Work well done and very professional. Loved the video detailing the problem. Price was fairly priced considering the labor involved. detailing the problem. Price was fairly priced considering the labor involved. More
by blgerber
Employees Worked With
November 10, 2021
I was treated like a 3rd class citizen not a BMW owner. They acted like "how dare you have a flat tire without an appointment! It took an hour to talk with a service person, then two hours to get a new tir They acted like "how dare you have a flat tire without an appointment! It took an hour to talk with a service person, then two hours to get a new tire. I hope to never have to visit them again. More
by TRKLEIN410
Employees Worked With
November 10, 2021
Dear Greg & Derek. Thanks 💘 😊 so much for yet another great service on my X2BMW. As always, all your outstanding services performances are really excellent! Thanks 😊 Kim great service on my X2BMW. As always, all your outstanding services performances are really excellent! Thanks 😊 Kim More
by KIM.LOVEGOD
