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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,073 Reviews

13,073 Reviews of BMW of Sarasota - Service Center

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December 10, 2021

Big - corporate - digital - much marketing- takes forever to complete a transaction - does have snacks - well lit More

by Lcirka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
December 10, 2021

Maria does a great job of communicating and following through on all aspects of potential service and needs. She is outstanding and an asset for BMW Sarasota. My one critique is the pricing or repairs wh More

by MARK.MCDEVITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Great service provided by Maria Lizardi. Maria goes above and beyond to take care of her customers More

by Kahunawahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Took care of oil change in a timely manner. Pointed out some other service issues to consider to keep things running smoothly. More

by BROWNTOY5557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Good customer service, really on time, very good experience, I would definitely recommend it to everyone., very satisfied!! More

by roberto.media
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary
December 09, 2021

Waited three hours for a oil change no one kept me informed on what was taking so long. Totally unacceptable More

by FJS700
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure
Dec 09, 2021 -

BMW of Sarasota responded

We apologize that your service visit took longer than expected. We will look into why there was a delay in service and take steps to improve. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 09, 2021

I am satisfied with the service department and actually like to take my car car for periodic checkups More

by LESLIESZIRMAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Kim did a great job keeping me informed about the status of my car thanks More

by GERIfunkebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
December 09, 2021

Extraordinary service. Dangerous sounding vibrations checked out promptly and in detail and since dealer could not replicate after extensive driving/exam over 1 1/2 hours, we were charged a grand total More

by youngjackyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Efficient, friendly and communicative!! Leaps and bounds from a decade ago!! Very impressed. Dereck is fabulous More

by drkimwalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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