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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,078 Reviews

13,080 Reviews of BMW of Sarasota - Service Center

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December 09, 2021

Good customer service, really on time, very good experience, I would definitely recommend it to everyone., very satisfied!! More

by roberto.media
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary
December 09, 2021

Waited three hours for a oil change no one kept me informed on what was taking so long. Totally unacceptable More

by FJS700
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure
Dec 09, 2021 -

BMW of Sarasota responded

We apologize that your service visit took longer than expected. We will look into why there was a delay in service and take steps to improve. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 09, 2021

I am satisfied with the service department and actually like to take my car car for periodic checkups More

by LESLIESZIRMAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Kim did a great job keeping me informed about the status of my car thanks More

by GERIfunkebrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
December 09, 2021

Great service provided by Maria Lizardi. Maria goes above and beyond to take care of her customers More

by Kahunawahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Extraordinary service. Dangerous sounding vibrations checked out promptly and in detail and since dealer could not replicate after extensive driving/exam over 1 1/2 hours, we were charged a grand total More

by youngjackyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Efficient, friendly and communicative!! Leaps and bounds from a decade ago!! Very impressed. Dereck is fabulous More

by drkimwalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Everyone was so helpful when my brakes needed new pads the day before I was supposed to leave town. Great service, fair pricing and all done with a smile . Thank you! More

by BOSCHELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
December 08, 2021

I would like to commend Kyle Tabar for making our experience at BMW of Sarasota a very satisfying one. Our first go around was not as positive and we did need a little extra attention, which he reco More

by CAROLBURAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Tabar
December 08, 2021

Service by Maria was very good. She was always on top of it and informed me of every step. The negative was the waiting time for just an Oil change. It was a little more than 2 hours and I rejected the car More

by HOLGER.REINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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