BMW of Sarasota - Service Center

Carlos is once again a awesome service advisor. Always helpful great communicator. Best advisor yet. helpful great communicator. Best advisor yet. More

Excellent service experience. Check in was prompt and efficient and car was ready as promised. Video was sent during the day of undercar inspection which was great. efficient and car was ready as promised. Video was sent during the day of undercar inspection which was great. More

Awesome service. My first time to Sarasota BMW and Chong Lee took great care of me. My car was scheduled for oil change, but I was concerned with 2 others issues. Chong & The technician acknowledged both Lee took great care of me. My car was scheduled for oil change, but I was concerned with 2 others issues. Chong & The technician acknowledged both and corrected both (working through their lunch hour). They also sent me a video of my car pointing out the areas they worked on (which I could share with my husband) Good job BMW of Sarasota 👏. Impressive on all fronts! More

Easy to deal with and efficient with the service. Only reason for 4 not 5 stars was the upselling of un-needed services. reason for 4 not 5 stars was the upselling of un-needed services. More

Good service the girls in the sjop were very nice and the advisor was always in contact with us keeping me updated with what was going on with my car advisor was always in contact with us keeping me updated with what was going on with my car More

BMW of Sarasota has a Comfortable waiting area. They keep you appraised of your car’s progress via texts. you appraised of your car’s progress via texts. More

Dereck has been great to work with. Follows up quickly and a pleasure to work with. and a pleasure to work with. More

Professional and courteous. The device advisors are knowledgeable and friendly. The atmosphere is consistently professional knowledgeable and friendly. The atmosphere is consistently professional More

Carlos is an outstanding Service Manager. Trust and integrity are two words to describe his outstanding customer service. integrity are two words to describe his outstanding customer service. More

Great service and always on time. Chong is super helpful, friendly and takes the time to explain what’s going on with your car. friendly and takes the time to explain what’s going on with your car. More