Back

BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,108 Reviews

13,108 Reviews of BMW of Sarasota - Service Center

Sort by
November 05, 2021

My car was diagnosed and repaired in a timely manner. While at the dealership it didn't take long for the service manager to explain my options. More

by roloandgcb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

Quick and professionally handled from scheduling, to video updates and recommendations, to checking out. Highly recommended! More

by ELIOT.UNDERHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

Very professional, estimates up front, staff keeps you informed, the waiting area is clean as are the washrooms lots of snacks More

by KEVINRYAN1949.KR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

The device was done in a timely manner courtious and friendly would use them agin More

by thelma74121
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

Courteous and knowledgeable staff wiling to assist you with all your needs. Greg Jones Service Advisor More

by DAVID.HORWATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

Outstanding BMW service orchestrated by Carlos. He is detailed pre-service and post service. You are fortunate to have him in your employ as I am having him as my service adviser. I could not be happier! More

by davetricket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

Derek and Greg from BMW of Sarasota service department were an absolute pleasure to work with!!! Great experience!!! More

by RACBOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

Great service, nice lounge, helpful advisor. Very knowledgeable and informative and helped find the best solution to the issues with the car More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

BMW of Sarasota makes the wait for your car when it’s being serviced a pleasure!!! Great, friendly and informative employees in all departments! More

by HOLCAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

Great place but needs more punctuality as estimated time and reality not close should be able to be more accurate with time frame for repair More

by SUZANNE.MACAULAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
...
818
...