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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,120 Reviews

13,120 Reviews of BMW of Sarasota - Service Center

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October 18, 2021

Wonderful service. Convenient pick up & drop off service as I just was discharged from SMH Trauma Unit. More

by EMERALDEYES2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenton Payne
October 17, 2021

I always receive great service, that’s why I drive from St Pete to Serasota . Thanks! More

by KENDANIEL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2021

I dropped my BMW off to have it evaluated for the problem that I brought it in for. They were professional and charged a very low price for what they did. Great Job! More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
October 17, 2021

Excellent. The staff are so professional with the time expectancy. A wonder job done yay More

by GMIROSLAVA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
October 17, 2021

Second time getting my car serviced at BMW of Sarasota. Lucy was able to get someone to my house to jump the car and get it taken to the dealership. Love the video analysis check of the car showing conditi More

by Bob N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2021

Service advisor needs to check his attitude. Very expensive car to have your advisor hang up on you. More

by WCHERRY1234
Recommend Dealer
No
Employees Worked With
Brenton Payne
Nov 29, 2021 -

BMW of Sarasota responded

We apologize if our customer service wasn't up to our own high standards. Thank you for bringing this to our attention; we will look into this on our end with our service team. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 17, 2021

BMW of Sarasota provided service on my X5 for less than I expected to pay while exceeding my expectations on the work done More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

Very organized, kind and efficient appointment. I was greeted by the valet, who explained everything More

by KATHI.ELLIS322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet Nathan I believe
October 16, 2021

Great service from the time would drop off car to the time you pick it up More

by WCDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenton Payne
October 16, 2021

Your BMW Team advisors are very knowledgeable and professional. My BMW 540i was in 4 Maintenance which took 3.5 hours. Your Service Advisor kept me informed the complete time. More

by PBKOMANT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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